Map Cisco Meraki CIs and relationships
Use the Service Graph Connector (SGC) for Cisco Meraki to map discovered physical and logical network resources to telecom-aligned configuration item (CI) classes in the Configuration Management Database (CMDB). Service Graph Connectors support consistent service modeling, provide visibility into chassis-level components, and automate the creation of logical and physical relationships.
To confirm accurate CI classification and insertion, the connector uses the Robust Transform Engine (RTE) and Identification and Reconciliation Engine (IRE).
The connector classifies and relates discovered CIs using telecom-specific models based on device type, function, and chassis structure. This organization helps maintain a clean and normalized CMDB across vendors. Discovered model names from Fortinet are automatically transformed into ServiceNow AI Platform standard model identifiers and categories for slot and subslot components.
CI mapping and relationships
| CMDB CI Class | CMDB CI Table | CMDB Hierarchy | Object types / models | Description and Relationships |
|---|---|---|---|---|
| Network site | cmdb_ci_ni_site |
CI → Site →Network Site | Organization network |
|
| IP router | cmdb_ci_ip_router |
CI → HW →NG → IP router | SD-WAN Edge / network or service router is represented by the IP router |
|
| Slot | cmdb_ci_container_slot |
HW → Equipment → holder → Slot | Slot |
|
| Subslot | cmdb_ci_container_subslot |
HW → Equipment → holder → Slot | Subslot |
|
| Network Interface CI | cmdb_ci_ni_interface |
Port → Network Port → Network interface | The list of support port models is defined in the vendor-specific network physical information. |
|
| Network service instance | cmdb_ci_network_service_instance |
CI → Service instance → Network service instance | Network service instance |
|
| Group | cmdb_ci_group |
CI → Group | Represents organization | Network sites and network service instance are members. |
| IP Address CI | cmdb_ci_ip_address |
CI → IP address | Represents discovered IP addresses for CIs. | Owned by the corresponding CI. |