Manage multiple Cisco Meraki SD-WAN instances

  • Versão de lançamento: Australia
  • Atualizado 13 de mar. de 2026
  • 3 min. de leitura

    • Configure and manage multiple Cisco Meraki instances within a single ServiceNow AI Platform® environment. This functionality facilitates the creation of distinct connection aliases and the establishment of independent import schedules that you can customize to accommodate specific data filtering and frequency requirements for administrators and integrators.

    Antes de Iniciar

    Verify the following:

    Role required: TSOM Visibility admin

    Por Que e Quando Desempenhar Esta Tarefa

    You can configure additional Cisco Meraki instances or reuse the same Cisco Meraki instance with different connection aliases and import schedules. To add a new Cisco Meraki instance, run the guided setup to configure a new connection alias. All connectivity stages within the setup must be completed for each new alias.

    Procedimento

    1. Navigate to All > Service Graph Connectors > Meraki > Setup.
    2. On the Getting Started page, select Get Started.
    3. Create and configure aliases for the connections and credentials:
      1. Select Configure.
      2. In the Name field, specify the alias name.
      3. Retain the default values in the rest of the fields.
      4. Select Submit and then select Mark as Complete.
    4. Create the basic credentials to access the Meraki Cloud Controller.
      1. Select Configure.
      2. In the API Key field, enter the API key created in the dashboard.
        Nota:
        Other authentication fields might be required depending on the authentication methods used in your Cisco Meraki instance. By default, use basic authentication credentials as part of the Guided setup. For more information, see Basic authentication credentials.
      3. In the User name field, specify your Cisco Meraki instance user name.
      4. Retain the default values in the rest of the fields.
      5. Select Submit and then select Mark as Complete.
    5. Create the HTTP Connection.
      1. Select Configure.
      2. In the Name field, specify the connection name.
      3. In the Credentials and Connection Alias fields, choose the items created earlier.
      4. In the Connection URL field, select the URL for Cisco Meraki.
      5. Select the Use MID Server check box and indicate how the MID Server should be selected:
        • Auto-select: Automatically chooses the most appropriate MID Server.
        • Specific MID Server: Select the name of the MID Server from the MID Server field that is displayed.
        • Specific MID Cluster: Select the name of the MID cluster from the MID Cluster field that is displayed.
      6. Retain the default values in the rest of the fields.
      7. Select Submit and then select Mark as Complete.
    6. Configure the connectivity by creating a connection alias, credentials, and HTTP connection.
      1. In the Configure Connectivity section, select Get Started.
      2. Select Configure to create a new connection alias by entering a unique alias name (for example, Meraki_Prod_01).
      3. Select Submit and then select Mark as Complete.
    7. Configure credentials for the new Meraki instance.
      1. Specify a user name and password for the Meraki instance.
      2. Select Submit and then select Mark as Complete.
    8. Configure an HTTP connection.
      1. Provide the connection name.
      2. Select the newly created credentials and connection alias.
      3. Enter the connection URL of the Meraki instance.
      4. Enable use MID Server and choose the appropriate MID option.
      5. Select Submit and then select Mark as Complete.
    9. Schedule data imports using either bulk or filtered discovery by configuring the import schedule.
      1. Select Configure and fill in the fields.
        For more information, see Set up the Service Graph Connector for Cisco Meraki schedule.
      2. In the Use connection field, choose the new Meraki instance.
    10. Select Submit.
    11. Confirm that your new instance setup is successful by verifying the configuration.
      1. Navigate to > All > Service Graph Connectors > Meraki > Connection & Credential Aliases.
      2. Confirm that the new alias is listed.
      You can configure multiple connection aliases over the same Meraki instance. This flexibility enables you to run imports at different frequencies and apply different filters to each alias.