---
sourceDocument: Australia Telecommunications Service Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-service-ops

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Telecommunications Service Operations Management

ft:clusterId :

    - tsom

bundleId :

    - tsom

workflow :

    - Customer and Industry


---

# Configure Cisco Meraki SGC

# Configure Cisco Meraki Service Graph Connector {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 30 de jun. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure the Cisco Meraki Service Graph Connector (SGC) to import physical and logical inventory data from the Cisco Meraki (SGC) into your Configuration Management Database (CMDB).

## Authentication {#configuring-cisco-meraki-service-graph-connector__section_cwx_m3d_phc}

You must authenticate before initiating discovery. During the authentication process, the discovery service receives an access token, which it then uses for bulk or
specific discovery operations. The integration uses Cisco Meraki REST APIs to discover managed elements such as network equipment, interfaces, and services.
This integration uses REST APIs (via a MID Server) to ensure the CMDB reflects accurate, up-to-date telecom inventory aligned with the TM Forum-based data model. For a list of API references, see [Cisco Meraki Service Graph Connector API Endpoints](https://servicenow-prod.fluidtopics.net/NX8lfXZi70NRfosem0BLlQ "The Service Graph Connector for Meraki integrates Cisco Meraki Dashboard API data into ServiceNow AI PlatformConfiguration Management Database (CMDB). This document details the API endpoints used and how data flows through the system.").  
Nota:  
A valid Telecommunications Service Operations Management subscription is required to use this connector.

## Required plugins {#configuring-cisco-meraki-service-graph-connector__section_bwx_kby_vfc}

{#configuring-cisco-meraki-service-graph-connector__table_s1h_kby_vfc__entry__2}

| Plugin | Plugin ID |
|-|-|
| Telecom Service Operations Core | sn_tsom_core |
| Service Graph Connector for Meraki | sn_tsom_meraki_connector |
[ ]

{#configuring-cisco-meraki-service-graph-connector__table_s1h_kby_vfc}  
Nota:  
External requirements:

* A running Cisco Meraki instance with access to its REST API.
* A MID Server with secure connectivity to the Cisco Meraki instance.
{#configuring-cisco-meraki-service-graph-connector__ul_x2w_pby_vfc}

## Configuration tasks overview {#configuring-cisco-meraki-service-graph-connector__section_xxb_vby_vfc}

The following sections are available under the Cisco Meraki navigation pane. Use the following table for post-guided setup or to perform manual configurations.
{#configuring-cisco-meraki-service-graph-connector__table_pyy_vby_vfc__entry__2}

| Section | Description |
|-|-|
| Setup | Configure MID Server, define Cisco Meraki connections, and schedule imports. |
| Data Sources | Predefined data sources for bulk and filtered discovery (SGC-Cisco Meraki Bulk Discovery, SGC-Cisco Meraki Filtering Discovery). Enable parallel loading if needed. For more information on parallel loading. |
| Import Schedules | Manage scheduling for each Cisco Meraki connection alias. Run jobs manually or at defined intervals. |
| Connections \& Credential Aliases | Define aliases for each Cisco Meraki instance. Store connection metadata and credentials. |
| Connections | Define Cisco Meraki instance details, such as URL, selected MID Server, credential reference, and connection alias reference. |
| Credentials | Create Cisco Meraki credentials using Basic Auth. |
| Filters | Configure filtering parameters used in filtered discovery (for example, by device IP or name). |
| Properties | Modify system behavior using connector-specific properties. For more information, see. |
[ ]

{#configuring-cisco-meraki-service-graph-connector__table_pyy_vby_vfc}

## Access the Guided Setup {#configuring-cisco-meraki-service-graph-connector__section_uyj_rz1_wfc}

Use the guided setup to simplify the configuration process. This setup provides an organized sequence of steps to help you complete integration quickly and correctly. For more information, see [Set up the Service Graph Connector for Cisco Meraki schedule](https://servicenow-prod.fluidtopics.net/CVorZA0PiEBWG1NvPYBROw "Set up and configure the Service Graph Connector for Cisco Meraki. The process includes installation, optional demo data integration, connectivity configuration, and scheduling data collection for seamless Configuration Management Database (CMDB) integration.").