---
sourceDocument: Australia Telecommunications Service Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-service-ops

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Telecommunications Service Operations Management

ft:clusterId :

    - tsom

bundleId :

    - tsom

workflow :

    - Customer and Industry


---

# Configure an event pull connector

# Configure an event pull connector {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 30 de jun. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure event pull connectors that require a script, connector definition, and connector instance to pull events from external management systems. These connectors automate the data retrieval process, promoting the seamless
integration of external events into your system for efficient monitoring and management.

## Antes de Iniciar

Role required: TSOM Assurance admin

## Procedimento

1. Navigate to \> WorkspacesService Operations Workspace.
2. From the left pane, select the Integrations Launchpad icon ![]().
3. Select the Browse Integrations tab, and search for the desired integration (for example, Meraki, Fortinet, or VeloCloud).  
   Figura 1. Integrations Launchpad page
4. Select the integration tile labeled Metrics.  
   The pull connector setup page opens in a new window.  
   Figura 2. Pull connectors details page
5. In the Name field, enter a unique name for the connector type.
6. In the Connector definition field, select the type of integration you're setting up.
7. **Opcional:** In the Description field, enter brief information about this connector.
8. **Opcional:** In the Assignment group field, select the group or team that is responsible for managing and maintaining the connector.
9. In the Host IP field, enter the IP address that is used to select the appropriate MID Server for communicating with the event source host.  
   You can use the host name instead of the host IP.
10. In the Credential field, select the valid credentials to access the event source host.  
    To create a credential, select the search icon and then New.
11. **Opcional:** To validate the connectivity of the connector before activating, select Test Connector.
12. To save changes, select Update.
{#configure-an-event-pull-connector__steps_srm_zfk_5wb}

## Resultado

To confirm the pull connector is configured correctly and events are flowing into the system, return to the Integrations Launchpad. The tiles appear under the Installed Integrations tab.
**Tópicos relacionados**   

* [Exploring Metric Intelligence](https://www.servicenow.com/docs/access?context=exploring-metric-intelligence&version=australia&pubname=australia-it-operations-management&ft:locale=en-US)