Configure an event pull connector

  • Versão de lançamento: Australia
  • Atualizado 13 de mar. de 2026
  • 1 min. de leitura

    • Configure event pull connectors that require a script, connector definition, and connector instance to pull events from external management systems. These connectors automate the data retrieval process, promoting the seamless integration of external events into your system for efficient monitoring and management.

    Antes de Iniciar

    Role required: TSOM Assurance admin

    Procedimento

    1. Navigate to > Workspaces > Service Operations Workspace.
    2. From the left pane, select the Integrations Launchpad icon .
    3. Select the Browse Integrations tab, and search for the desired integration (for example, Meraki, Fortinet, or VeloCloud).
      Figura 1. Integrations Launchpad page
      Integrations launchpad page
    4. Select the integration tile labeled Metrics.
      The pull connector setup page opens in a new window.
      Figura 2. Pull connectors details page
      Pull connector set-up page
    5. In the Name field, enter a unique name for the connector type.
    6. In the Connector definition field, select the type of integration you’re setting up.
    7. Opcional: In the Description field, enter brief information about this connector.
    8. Opcional: In the Assignment group field, select the group or team that is responsible for managing and maintaining the connector.
    9. In the Host IP field, enter the IP address that is used to select the appropriate MID Server for communicating with the event source host.
      You can use the host name instead of the host IP.
    10. In the Credential field, select the valid credentials to access the event source host.
      To create a credential, select the search icon and then New.
    11. Opcional: To validate the connectivity of the connector before activating, select Test Connector.
    12. To save changes, select Update.

    Resultado

    To confirm the pull connector is configured correctly and events are flowing into the system, return to the Integrations Launchpad. The tiles appear under the Installed Integrations tab.