---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Reassign a purchase order exception

# Reassign a purchase order exception {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Reassign an open purchase order exception to another operational buyer or team member when the original assignee is unavailable, lacks the necessary authority, or when workload balancing is required. This ensures exceptions
continue progressing toward resolution without delays.

## Antes de Iniciar

Role required: sn_poem_core.operational_buyer

## Procedimento

1. Navigate to WorkspacesSource-to-Pay Workspace.
2. Select the Purchase order management tab.
3. Select an exception that you want to work on.
4. Select the More actions icon.
5. Select Reassign exception.
6. In the Reassign exception window, specify the user in the Assign to field.
7. Select Reassign.

## Resultado

The purchase order exception is reassigned.