---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Find alternative suppliers

# Find alternative suppliers {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

If a supplier's inability to fulfill an order creates a shortfall, find an alternative supplier. Review open orders with other suppliers for the same material at the required location. You can then request for expedited
delivery or increased quantities.

## Antes de Iniciar

Role required: sn_poem_core.operational_buyer

## Procedimento

1. Navigate to WorkspacesSource-to-Pay Workspace.
2. Select the Purchase order management tab.
3. Select an open exception that you want to work on.
4. Select Address exception.
5. From the drop-down list, select Find alternative suppliers.  
   The system displays open purchase orders with other suppliers for the same material as in the Product model field of the exception.
6. Select Next.
7. In the Quick edit window, update the purchased quantity, the requested delivery date or both.
8. Select Save edit.
9. **Opcional:** To update more fields, select Edit full record.

## Resultado

A purchase order revision is created for the alternative supplier and is assigned to the supplier contact.