---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Change priority level of a purchase order exception

# Change priority level of a purchase order exception {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Adjust the priority level of a purchase order exception manually to reflect its urgency and business impact. This capability allows procurement teams to manage exceptions effectively by ensuring high-impact disruptions
receive immediate attention while lower-risk issues are handled in appropriate sequence.

## Antes de Iniciar

Role required: sn_poem_core.operational_buyer

## Procedimento

1. Navigate to WorkspacesSource-to-Pay Workspace.
2. Select the Purchase order management tab.
3. Select an exception that you want to work on.
4. Select the More actions icon.
5. Select Change priority level.
6. In the Change priority level window, select the new priority level.
7. Select Update.
{#change-priority-of-poe__steps_l3t_5ly_m3c}

## Resultado

The priority level of the purchase order exception is updated to reflect the new value.