---
sourceDocument: Australia Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/source-to-pay-operations

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Finance and Supply Chain

ft:clusterId :

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bundleId :

    - stpop

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---

# Assigning priority to a purchase order

# Assigning priority to a purchase order {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Purchase order exceptions are automatically assigned a priority level to indicate the most urgent issues.

Priority assignment calculation is done by using the Set Impact and Urgency fields for Priority business rule. A business rule is a server-side script that runs when a record is displayed, inserted, deleted, or
when a table is queried. Admins can use business rules to change values in form fields automatically when the specified conditions are met.

Priority is calculated by using the time remaining to resolve the exception before the requested delivery date (urgency) and the supplier's proposed delivery deviation from the order request (impact).

The Priority field for purchase order exceptions can have one of the following values: Critical, High, Moderate, and Low.

As an admin, you can configure the Set Impact and Urgency fields for Priority business rule to fit your business practices. To calculate impact and urgency level automatically based on the product model and
supplier, use this business rule to create your own advanced configurations.
**Conceitos relacionados**   

* [Assigning purchase order exceptions to buyers](https://servicenow-prod.fluidtopics.net/7ZoyTKoN_55Y~Nw_oIJibQ "Use queues in Advanced Work Assignment to assign purchase order exceptions to the appropriate buyer.")
* [Domain separation and Purchase Order Management](https://servicenow-prod.fluidtopics.net/9bRd6gYVLxFQ8e51tYTlUQ "Domain separation is unsupported for Purchase Order Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.")  
**Tarefas relacionadas**   

* [Install Purchase Order Management](https://servicenow-prod.fluidtopics.net/YdrbuT5jdL1RaarT~5ledw "If you have the admin role, install the Purchase Order Management application (com.snc.sn_poem_core). The application includes demo data and installs related ServiceNow Store applications and plugins if they aren’t already installed.")