---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create an assessment metric definition

# Create an assessment metric definition {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Metrics with Choice or Likert Scale data types must have metric definitions defined
to represent answer options on questionnaires.

## Antes de Iniciar

Role required: assessment_admin or admin

## Por Que e Quando Desempenhar Esta Tarefa

Each metric definition appears as one answer option for a question on an assessment
questionnaire. For example, a metric for the question "How satisfied are you with
the quality of this vendor?" has three metric definitions to create these answer
options: Very satisfied, Somewhat satisfied, and
Not at all satisfied.

## Procedimento

1. Open the metric record you want to edit.
2. In the Assessment Metric Definitions related list, click New to create a new metric definition.
3. Fill in the fields:  
   * Display: Enter the text you want to appear as the answer option.
   * Value: Enter the numeric value, greater than or equal to zero, to which the answer option equates. Values are used to calculate metric results. When you view assessment questions, metric definitions appear in order from least to greatest value.
     * The system sets the minimum and maximum values according to the metric definition values.
     * To prevent reporting confusion, no two metric definitions for a given metric should have the same Value.
     {#t_CreateAMetricDefinition__ul_dz2_scs_z4}
   {#t_CreateAMetricDefinition__ul_kyc_qcs_z4}
4. Click Submit.
**Conceitos relacionados**   

* [Assessment metrics](https://servicenow-prod.fluidtopics.net/xjyt8DZ1k9B9Py~f0fOKRQ "In the Assessments application, a metric is a trait or value used to evaluate assessable records.")  
**Referência relacionada**   

* [Metric templates](https://servicenow-prod.fluidtopics.net/wTCz3D_tWF249jWsVliNJA "Metric templates define reusable rating scales for evaluating non-scripted metrics.")