---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/servicenow-platform

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Change the order of an answer

# Change the order of an answer {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

By default, the order of answer options is established when a question is created
with a data type of Choice or Likert Scale.

## Antes de Iniciar

Role required: assessment_admin or admin

## Por Que e Quando Desempenhar Esta Tarefa

The system creates an Order value for each choice based on where it appears in the
original list when you submit it. This order corresponds to the
Value setting you give the answer. The choice with the
lowest order number appears first, and the choice with the highest order number
appears last. If you want to reconfigure the order of the answer options, you must
do so by editing the Order field and not the
Value field.

The Order column is hidden in the base system.

## Procedimento

1. Access the question record.
2. Configure the Assessment Metric Definitions related list to display the Order column.
3. Edit the order number in the list.  
   Nota:  
   The Value setting remain the same for each answer option after reorganization.  
**Conceitos relacionados**   

* [Assessment metrics](https://servicenow-prod.fluidtopics.net/xjyt8DZ1k9B9Py~f0fOKRQ "In the Assessments application, a metric is a trait or value used to evaluate assessable records.")