Roles installed with Facilities Move Management
Roles control access to features and capabilities in Facilities Move Management.
Facilities Move Management adds the following roles.
| Role title [name] | Description | Contains Roles |
|---|---|---|
| Move Basic [move_basic] |
Can read and create service orders and follow up on the orders they created. |
|
| Move administrator [move_admin] |
Has full control over all Service Management data. Also administers Territories and Skills, as needed. |
|
| Move dispatcher [move_dispatcher] |
Schedules and assigns the tasks to agents. They can be searched (filtered by) the group they manage. |
|
| Move agent [move_agent] |
Can accept or reject a task. It is the one who performs the work on the site. |
|
| Move initiator [move_initiator] |
Similar to sm_basic (can read and create service orders and follow up on the orders they created), but can also grant UI access. |
|
| Move approver [move_approver_user] |
Approve orders and requests. |
|
| Move read [move_read] |
Can only read and create service orders and follow up on the orders they created. |