Data model for consumers

Australia Service Exchange

Release

australia

ft:locale

pt-BR

ft:publication_title

Australia Service Exchange

ft:clusterId

sebrdg

bundleId

sebrdg

workflow

Customer and Industry

Service Exchange for Consumers data model

Versão de lançamento: Australia

Atualizado 12 de mar. de 2026

1 min. de leitura

The Service Exchange for Consumers data model provides insight into how the tables that are used in the Service Exchange for Consumers application relate to each other.

The Service Exchange for Consumers data model uses a combination of the following types of tables to store data:

Service Exchange for Consumers application tables.
Customer Service Management application tables.
ServiceNow AI Platform standard tables.

The following diagram provides an overview of the data model of the Service Exchange for Consumers application.

Diagram shows the Service Exchange for Consumers data model — Figura 1. Service Exchange for Consumers data model

The following table lists the Access Control Rights (ACR) for specific Service Exchange for Consumer tables.

Tabela 1. Access to tables by role in the Service Exchange for Consumers application
Table	Read	Write	Delete	Create
Authorized User [sn_sb_con_authorized_user]	admin sn_sb.admin	admin sn_sb.admin	admin sn_sb.admin	admin sn_sb.admin
Consumer [sn_sb_con_consumer]	admin sn_sb.admin	admin	admin	admin
Entitlement [sn_sb_con_entitlement]	admin sn_sb.admin	None	None	None
Inbound Field [sn_sb_con_inbound_field]	admin sn_sb.admin	admin sn_sb.admin	None	None
Outbound Field [sn_sb_con_outbound_field]	admin sn_sb.admin	admin sn_sb.admin	None	None
Persona [sn_sb_con_persona]	admin sn_sb.admin	None	None	None
Provider Connection [sn_sb_con_provider_connection]	admin sn_sb.admin	admin	admin	None
Provider Task [sn_sb_con_provider_task]	admin sn_sb.admin sn_sb_requestor	admin sn_sb.admin sn_sb_requestor	admin	admin sn_sb.admin sn_sb_requestor
Remote Choice Cache [sn_sb_con_remote_choice_cache]	admin	admin	None	None
Remote Record Producer [sn_sb_con_remote_record_producer]	admin sn_sb.admin sn_sb_requestor	None	admin sn_sb.admin	None
Remote Task [sn_sb_con_remote_task]	admin sn_sb.admin sn_sb_remote_task_ creator	admin sn_sb.admin sn_sb_remote_task_ creator	admin sn_sb.admin sn_sb_remote_task_ creator	admin sn_sb.admin sn_sb_remote_task_ creator
Remote Task Definition [sn_sb_con_remote_task_def]	admin sn_sb.admin sn_sb_remote_task_ creator	admin sn_sb.admin	admin sn_sb.admin	None
Variable [sn_sb_con_remote_task_variable]	admin sn_sb.admin	None	None	None
Service Exchange Settings [sn_sb_con_service_bridge_settings]	admin sn_sb.admin	admin sn_sb.admin	None	None
Remote Choice [sn_sb_con_st_remote_choice]	admin sn_sb.admin sn_sb_requestor	None	None	None
Transform [sn_sb_con_transform]	admin sn_sb.admin	admin sn_sb.admin	admin sn_sb.admin	admin sn_sb.admin