As a consumer, add new authorized users to control the access to catalog items that are entitled to you by your provider.
Antes de Iniciar
Role required: admin
Procedimento
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Navigate to .
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On the Provider Connections page, click the Number link to open a Provider Connection record.
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Select the Catalog Personas related tab and check if you have any entitled personas from your provider.
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On the Authorized Users related tab, click New.
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On the form, fill in the fields.
Tabela 1. Authorized User form
| Field |
Description |
| Consumer user |
Name of the user. You can select the name from the user's list. |
| Provider connection |
Name of the service provider. This field is auto-filled. |
| Persona |
Persona(s) that you want to add to the user. |
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Right click the form header and click Save.
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Click Activate.
Resultado
The authorized user record syncs to the provider's ServiceNow instance for approval. After it is approved and activated, the user can see the remote record producers with their assigned personas.