---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/platform-user-interface

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Using search

# Using search in Next Experience {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Global search enables you to search multiple record types at once from the Next Experience
Unified Navigation search field. Search returns the results that are most relevant to you, grouped by source, or takes you directly to a record that exactly matches your search query. You can switch between global search
results and results from workspace applications that you have access to.

## Search in the Unified Navigation search field {#using-search-next-experience__section_c3l_fyf_vrb}

To perform a global search, enter your search query in the Unified Navigation search field, then select View results or press Enter.

![Unified Navigation search field.]()  

![Unified Navigation search field with search terms entered, showing the View results link.]()  

The search results page reports the total number of records that matched your search and previews a selection of results from each searchable table that contains matching records. You can open any search result record by
selecting it in the preview list.

<br />

For more details on the contents of the Next Experience search results page, see [Search results page in Next Experience](https://www.servicenow.com/docs/access?context=global-search-polaris-ui&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

## Narrow your search by source on the search results page {#using-search-next-experience__section_s2y_2hm_xrb}

The search results page includes a list of source tables showing the number of matching records each contains. Select an entry to see search results from the specified source table.

<br />

When there are more matching records from a source table than can be previewed, the results page displays a View all link next to the table title. Select this link to view all matching records from the
specified table.

<br />

## Return to your starting point from the search results page {#using-search-next-experience__section_mkz_rs5_xrb}

To return to the page where you initiated your search, select the link with a left arrow that appears above the total results count on the search results page. The title of this link indicates the page it returns you to. For
example, if you searched from the Home page, the link text would be Home, but if you searched from the Dashboards page, the link text would be Dashboards Overview.

## Search for a specific record using Exact Match {#using-search-next-experience__section_ll1_stw_frb}

Enter a record number into the Unified Navigation search field but don't press Enter or select View results. The search field displays a preview of the record with an Exact Match tag. Select the preview
to go directly to the matching record, bypassing the search results page.

<br />

## Access your most recent search queries and results {#using-search-next-experience__section_t3y_2rz_xrb}

When you select the empty Unified Navigation search field, the system displays lists showing your most recent search queries and your most recently viewed search results. Select a Recently Searched query to repeat it, or
select a Recently Viewed search result record to navigate to it.

<br />

## View results for your search in an available workspace application {#using-search-next-experience__id_bqw_xlv_trb}

If you have access to search in workspace applications, an arrow appears at the right of the Unified Navigation search field after you search that enables you to switch between the results in global search and in your workspace applications.

<br />

For example, if the context menu in the illustration was available after you performed a global search, you could select CSM/FSM Configurable Workspace from the context menu to view results for the search
in CSM/FSM Configurable Workspace.

Exact matches open in the selected workspace application. For example, if you selected CSM/FSM Configurable Workspace, entered a record number, and selected the record preview in the search results, the
record would open in CSM/FSM Configurable Workspace.

For information adding a workspace to the Unified Navigation search menu, see [Add a workspace application to the Unified Navigation search context menu](https://www.servicenow.com/docs/access?context=add-app-search-context-polaris-ui&version=australia&pubname=australia-platform-administration&ft:locale=en-US).