---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/platform-user-interface

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Enable Document Viewer

# Enable Document Viewer {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Enable Document Viewer to view documents directly rather than download them to view them in their native applications.{#enable-document-viewer__shortdesc-docviewer}

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

Document Viewer is enabled by default. Activate it at the instance level and then
enable it at the table level for the tables where you want to use it. Ensure that
the system property
com.snc.documentviewer.enable_document_viewer is set to
true or create it if it does not already exist. To de-activate Document Viewer,
create the system property
com.snc.documentviewer.enable_document_viewer manually
and set it to false.

## Procedimento

1. Activate Document Viewer at the instance level
   1. Navigate to AllSystem DefinitionAll Available ApplicationsAll.
   2. Enter <kbd class="ph userinput">ServiceNow Document Viewer</kbd> or <kbd class="ph userinput">com.snc.documentviewer</kbd> in the Search field.
   3. Select Install.
   {#enable-document-viewer__substeps_nm2_zfk_hlb}
2. Activate Document Viewer for the tables where you want to use it.
   1. Navigate to System DefinitionDictionary.
   2. Search for the table, open the record with the type field Collection.
   3. Enter <kbd class="ph userinput">Use Document Viewer</kbd> in the Attribute field.
   4. Enter <kbd class="ph userinput">true</kbd> in the Value field.

   {#enable-document-viewer__substeps_erz_lgk_hlb}  
   Document Viewer is enabled at the table level. Repeat this procedure for each table for which you want to enable Document Viewer.
{#enable-document-viewer__steps_hgq_1lb_j3b}
**Tarefas relacionadas**   

* [Disable Document Viewer](https://servicenow-prod.fluidtopics.net/ZfJ2WxXkWrGUrszaoVcciw "Disable Document Viewer at the instance level to disable it or at table level to disable it for specific tables within the instance.")