---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/platform-user-interface

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Configure a text command

# Configure a text command {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure a text command that can be applied by a keyboard shortcut for emails, journal input fields, and HTML fields.

## Antes de Iniciar

Role required: form_admin, admin

## Procedimento

1. Navigate to <kbd class="ph userinput">sys_ui_text_command.list</kbd>.  
   The entire list of UI text commands in the UI Text Command \[sys_ui_text_command\] table opens.
2. Select New.  
   A new UI Text Command record opens.
3. Complete the following fields:  

   Name
   :   Enter a name for the keyboard shortcut.

   Command Name

   :   Enter the key that will apply the command.For example, if r is the Command Name, you will need to enter <kbd class="ph userinput">/r</kbd> to apply the keyboard shortcut.

   Description
   :   Enter a description of the keyboard shortcut.

   Table
   :   Select which table the keyboard shortcut will apply to.

   Applies To
   :   Select where the keyboard shortcut will apply from the following options:

       Field Type
       :   Apply the keyboard shortcut to either the journal input or HTML field type.

       Email
       :   Apply the keyboard shortcut directly to the email composer.

   Field Type
   :   Select which field type the keyboard shortcut will apply from the following options:

       Journal Input
       :   Apply the keyboard shortcut to journal input fields.

       HTML
       :   Apply the keyboard shortcut to HTML fields.

   Action
   :   Select an action from the following options:

       Insert Content
       :   Add onto existing content.

       Replace Content
       :   Replace existing content.

       Custom Event
       :   Create a custom event using an action payload.

   Action Script
   :   Enter JavaScript code that determines the keyboard shortcut's action.
4. Select Submit.

## Resultado

The specified keyboard shortcut applies the configured text command.