---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/platform-user-interface

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Lists in the classic environment

# Lists in the classic environment {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

A list displays a set of records from a table.  
Nota:  
This content pertains to the Classic Environment, which refers to working in lists of records and on record forms directly, not in the [Configurable Workspace interface](https://servicenow-prod.fluidtopics.net/uv5idGEZ08dzXm9lnW6RLg "The Configurable Workspace UI provides a suite of tools in a single, focused work area to help you answer customer questions and resolve issues."). You can work in the Classic Environment with Next Experience active, or with it inactive, which is referred to as Core UI, (formerly known as UI16).

Users can search, sort, filter, and edit data in lists. Lists may be embedded in forms and may
be hierarchical (have sublists).

The list interface consists of a title bar, filters and breadcrumbs, columns of data, and a
footer. Each column in a list corresponds to a field on the table.

A [Response time indicator](https://servicenow-prod.fluidtopics.net/gLkUyp1UWvHH_cRld3ac3Q "A response time indicator may appear at the bottom right of forms and in the list view for List v2.") (![Response time indicator]()) may appear at the bottom right of some lists to indicate the processing time required to display the list.  
Figura 1. Record list

## List features and actions {#c_UseLists__section_vdg_bvw_j1b}

The list interface consists of a title bar, filters and breadcrumbs, and columns of data.
Each of these components provides features and lets you act on the list and the displayed
records.  
Figura 2. Features, menus, and actions

## Hierarchical lists {#c_UseLists__hierarchical-lists}

Hierarchical lists allow users to view records from related lists directly without
navigating to a form.

Lists can have sublists in a hierarchy that can also be accessed in list view. To expand or
collapse the related lists on a record in a hierarchical list, click the arrow (![Arrow]()) beside the reference icon.  
Figura 3. Hierarchical list

Administrators can enable hierarchical lists for a table. For more information, see
[Enable a hierarchical list](https://www.servicenow.com/docs/access?context=t_EnableAHierarchicalList&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
.

## Detail rows {#c_UseLists__detail-rows}

Detail rows, when enabled, appear below the field row for each record and display the value
of a specified field. For example, the detail row might display the short description for
each incident in a list. Detail rows support the same functionality as fields, including
links, editing capabilities, and access to the context menu.  
Nota:  
When a field is designated as the source for the list detail rows, the system hides the list column for that field.
Figura 4. Detail rows

Administrators can enable detail rows and add them to lists. For more information, see
[Administer detail rows](https://www.servicenow.com/docs/access?context=t_EnableDetailRows&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
* **[List fields](https://servicenow-prod.fluidtopics.net/nSNUFmQESJCjjItw9PluRw)**   
  Fields display data and provide certain functions.
* **[Configure and use list functions](https://servicenow-prod.fluidtopics.net/g97vlNWa2Za5eCHSpaJdlg#configure-use-list-functions)**   
  All users can interact with lists for the tables their role permits them to access. Some list and column header menu options are controlled by permissions grated to the user role.
* **[Activity streams in list view](https://servicenow-prod.fluidtopics.net/TS0XcMjrHBCJxOqwtuFeag)**   
  Stream live activity information for all records on the current list.
* **[Search a list](https://servicenow-prod.fluidtopics.net/ltguof62iUm5~0NSQ_2v0Q#t_SearchAList)**   
  You can search a list to find information quickly. The list title bar includes options for searching the list. Administrators can enable text searches for any list.
* **[Grouped lists](https://servicenow-prod.fluidtopics.net/BImsmWuFg3aKeVLGQK2jWA#c_GroupedLists)**   
  Grouping aggregates a list by a field and displays the record count per group. Grouping can help you find data quickly by organizing and providing a summary of search or filter results.
* **[Filters and breadcrumbs](https://servicenow-prod.fluidtopics.net/ORNOmtgTuPtTpRpHmWIdwQ)**   
  A filter is a set of conditions applied to a table to help you find and work with a subset of the data in that table.
* **[Methods for list edits](https://servicenow-prod.fluidtopics.net/GfYkamH71iew69ph_C_A2w)**   
  Users can edit data in lists using various methods.
* **[Personal lists](https://servicenow-prod.fluidtopics.net/IEI7L1XR~ux1C~HAQI9c7A#c_PersonalLists)**   
  You can create personal lists to customize which columns appear and the order in which they appear. Personal lists modify a specific list view according to your individual preferences.