---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/mobile

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Using the map screen

# Using the map screen {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the map screen to see highlighted locations associated with records. You can
switch between the map view and list view to help you understand the information displayed
within a map.
Figura 1. Map screens showing a map view display and a list view display   

Map screens help you see location-based information on a map from your mobile app. Points
of interest are displayed in a map using pins that are configured by the administrator.
These pins represent things like the location of work order tasks or incidents that need
addressing. You can switch between a map view and a list view to obtain additional
information displayed on a map.  
Figura 2. Map view with indicators highlighting various items

The table describes the various indicators and icons displayed in a map screen.  
{#maps-using__table_bvh_4vl_ytb__entry__2}

| Icon / Indicators | Definition |
|-|-|
| ![Location identifier.]() | My location button. Tap to find your current location on the map. Nota: You must enable the location option on your mobile device settings for this functionality to work. |
| ![Overview identifier.]() | Overview button. Tap to see a zoomed-out view containing your points of interests and your location on the map. |
| ![List button.]() | List button displayed in the map view. Tap to display the list view. |
| ![Identification indicator number one.]() | A selected point of interest. In the image, the pin is enlarged because it is selected. The corresponding card with data is displayed at the bottom of the screen. |
| ![Identification indicator number two.]() | Area point of interest. This icon represents a clustering of points of interest in an area. Tap on the icon to see any combination of the following: * Single points of interest * Multi-record points of interest * A point of interest consisting of additional aggregated points of interest. In the map of South America below, there are 11 points of interest highlighted within a location in Bolivia. As you zoom in, you see how these points of interest are distributed over different locations. {#maps-using__ul_usn_qyl_ytb} |
| ![Identification indicator number three.]() | Multi-record point of interest. This icon represents many points of interest at the same address. For example, shopping malls or an office building may fall into this category. |
| ![Identification indicator number four.]() | A single point of interest that is currently not selected. |
| ![Identification indicator number five.]() | Your current location |
| ![Map button.]() (Not shown in the map view image above) | Map button displayed in the list view. Tap to display the map view. This button is the only icon displayed in the list view. |
[ ]

{#maps-using__table_bvh_4vl_ytb}  
Figura 3. Maps showing aggregated points of interest