Merge phases and sub-phases to reorganize and transfer assets.
Antes de Iniciar
Role required: sn_rcl_claim_mgmt.recall_manager and sn_rcl_claim_mgmt.recall_phase_owner
Procedimento
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Navigate to .
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Select the Recall campaign phase and open it in details view.
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Select Merge and Cancel phase.
All the active campaign phases that are in either the Draft state or Pre-launched state can be merged.
The Merge assets to another phase & cancel current phase window appears.
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From the list, select Move assets to phase or sub-phase.
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Select OK.
Nota: Only phases or sub-phases without child phase can be merged.
Resultado
The current phase or sub-phase state is canceled, and all associated assets are transferred to the target phase.