Importing impacted assets

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Recall campaign management enables you to import the impacted assets.

    Antes de Iniciar

    Role required: sn_rcl_claim_mgmt.recall_manager

    Procedimento

    1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Recall Management > My Campaigns.
    2. Choose the recall campaign record where you want to import the affected asset.
    3. Select Import Impacted Assets.
    4. On the form, fill in the fields.
      Tabela 1. importing impacted assets form
      Fields Description
      Import set table Select Existing table. Choose sn_rcl_claim_mgmt_impacted_asset_import table from the option.
      Source of the import Select the source of import from the option:
      • File
      • Data source
    5. Select File.
    6. Select Choose file.
    7. Choose Import Impacted Assets Template.
      The template consists of Serial number and Recall campaign number.

      Serial numbers help manufacturers and dealers identify products, track assets, handle claims, and manage recalls or promotions throughout a product's life-cycle. For a vehicle, VIN (Vehicle Identification number) will be its serial number.

      If the install base item or the asset record is missing, the import process throws an error for that serial number.

    8. Select Open.
    9. Select Submit.
      The impacted assets data is uploaded.
    10. Select Run Transform.
      Nota:
      Transform job should be run. If it isn’t set to run automatically, perform manually.
    11. Select Transform.
    12. Select Transform History, to view logs.