---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Importing impacted assets

# Importing impacted assets {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Recall campaign management enables you to import the impacted assets.

## Antes de Iniciar

Role required: sn_rcl_claim_mgmt.recall_manager

## Procedimento

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsRecall ManagementMy Campaigns.
2. Choose the recall campaign record where you want to import the affected asset.
3. Select Import Impacted Assets.
4. On the form, fill in the fields.  
   {#mco_importing_impacted_assets__table_ick_kgj_wfc__entry__2}

   | Fields | Description |
   |-|-|
   | Import set table | Select Existing table. Choose sn_rcl_claim_mgmt_impacted_asset_import table from the option. |
   | Source of the import | Select the source of import from the option: * File * Data source {#mco_importing_impacted_assets__ul_l3t_tvg_xgc} |
   [Tabela 1. importing impacted assets form]

   {#mco_importing_impacted_assets__table_ick_kgj_wfc}
5. Select File.
6. Select Choose file.
7. Choose Import Impacted Assets Template.  
   The template consists of Serial number and Recall campaign number.

   Serial numbers help manufacturers and dealers identify products, track assets, handle claims, and manage recalls or promotions throughout a product's
   life-cycle. For a vehicle, VIN (Vehicle Identification number) will be its serial number.

   If the install base item or the asset record is missing, the import process throws an error for that serial
   number.
8. Select Open.
9. Select Submit.  
   The impacted assets data is uploaded.
10. Select Run Transform.  
    Nota:  
    Transform job should be run. If it isn't set to run automatically, perform manually.
11. Select Transform.
12. Select Transform History, to view logs.