---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Recall management

# Recall management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Recall management enables the OEMs to identify and remove or replace the faulty products sold to the customers.
{#mco-recall-management__table_nqq_1zh_wfc__entry__2}

| Tasks | Description |
|-|-|
| [Create a campaign](https://servicenow-prod.fluidtopics.net/pCx7FMRZtfBN3ZxlAXyBtg "Create a recall campaign and also view the list of campaigns claims assigned to the person who has logged in to the workspace.") | Displays all the recall campaign that are assigned to the person logged in to the workspace. |
| [View All campaigns](https://servicenow-prod.fluidtopics.net/FVkUshQJgCxllWjb3i6OTg "View a recall campaign using the All campaigns form.") | Displays all the recall campaign that are created by the OEM. |
| [Create My campaign phases](https://servicenow-prod.fluidtopics.net/ZujDyOO9R4oMFvCEseO0~Q "Display the claims assigned to the person who has logged in to the workspace.") | Displays all the recall campaign phases that are assigned to the person logged in to the workspace. |
| [Create a campaign phase](https://servicenow-prod.fluidtopics.net/6aQ3v1LzY8ku8c8BY2greg "Create a recall campaign phase claim assigned to those logged in to the workspace.") | Displays all the recall campaign phases that are created by the OEM. |
[ ]

{#mco-recall-management__table_nqq_1zh_wfc}
* **[Create a campaign](https://servicenow-prod.fluidtopics.net/pCx7FMRZtfBN3ZxlAXyBtg)**   
  Create a recall campaign and also view the list of campaigns claims assigned to the person who has logged in to the workspace.
* **[View All campaigns](https://servicenow-prod.fluidtopics.net/FVkUshQJgCxllWjb3i6OTg)**   
  View a recall campaign using the All campaigns form.
* **[Create My campaign phases](https://servicenow-prod.fluidtopics.net/ZujDyOO9R4oMFvCEseO0~Q)**   
  Display the claims assigned to the person who has logged in to the workspace.
* **[Create a campaign phase](https://servicenow-prod.fluidtopics.net/6aQ3v1LzY8ku8c8BY2greg)**   
  Create a recall campaign phase claim assigned to those logged in to the workspace.
* **[Merge two or more phases](https://servicenow-prod.fluidtopics.net/h3_1JCDJaX4t4YFS_w0U5Q)**   
  Merge phases and sub-phases to reorganize and transfer assets.