---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Recall a campaign phase

# Recall a campaign phase {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create a recall campaign for a specific geography or a dealership.

## Antes de Iniciar

Role required: sn_rcl_claim_mgmt.recall_manager and sn_rcl_claim_mgmt.recall_phase_owner

## Procedimento

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsRecall ManagementMy CampaignsRecall Campaign Phases.
2. Select Create phase.
3. On the required recall campaign form, fill in the fields.  
   For a description of the field values, see [Recall campaign phase form](https://servicenow-prod.fluidtopics.net/JhbNcekhFJ5LvtnzJm8JYQ "The recall campaign phase form enables you to add the recall campaign phases details.").
4. Select Save.
* **[Assign an impacted asset](https://servicenow-prod.fluidtopics.net/FiwUFgt64xOKPRXny55EaQ)**   
  Assign an impacted asset to the recall campaign.
* **[Adding a phase task](https://servicenow-prod.fluidtopics.net/UWa8hsuGYxN5wx6JNMSyNA)**   
  Agents workspace enables the manufacturers to add the phase task details for the recall campaigns.
* **[Adding a sub-phase](https://servicenow-prod.fluidtopics.net/_0p68fP0W_Vr~6sUSz6b9A)**   
  Create a sub-phase for a parent phase.
* **[Create a phase and sub-phase in a recall campaign](https://servicenow-prod.fluidtopics.net/l_GlcJfyaUDuJrvPKSvQ3A)**   
  Create a set of phases and sub-phase within a recall campaign to enable detailed segmentation, improving tracking, and management at each stage of the process.
* **[Create a phase part allocation](https://servicenow-prod.fluidtopics.net/fWHzxR0JSjhKg2~EOxRuvg)**   
  Create an allocation entry for a required part.