---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Create a campaign

# Create a campaign {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create a recall campaign and also view the list of campaigns claims assigned to the person who has logged in to the workspace.

## Antes de Iniciar

Role required: sn_rcl_claim_mgmt.recall_manager

## Procedimento

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsRecall ManagementMy Campaigns.
2. Select New.
3. On the Recall campaign form, fill in the fields.  
   For a description of the field values, see [Recall campaign form](https://servicenow-prod.fluidtopics.net/GdjZXQ2fIp0mxL5jfFx3WA "The recall campaign form provides the original equipment manufacturer (OEM) with the required information to initiate a recall campaign.").
4. Select Save.  
   The recall campaign record is created.  
   The following actions are displayed:
   * Import Impacted Assets: To import impacted assets, refer [Importing impacted assets](https://servicenow-prod.fluidtopics.net/QnaGu9yRiEjWKREHFxzV~w "Recall campaign management enables you to import the impacted assets.")
   * Initiate Recall Campaign: To change the recall campaign state from draft to in-progress, you must have atleast one corrective action marked as In use. Only then can the campaign progress beyond the draft stage.
   * Cancel Campaign: To cancel the recall campaign.
   {#mco-rc-my-campaigns__ul_hd5_c2h_jhc}.

## O que Fazer Depois

1. Create [Corrective actions](https://servicenow-prod.fluidtopics.net/bEqBU5CpVVrXdpsDHZfI9g "Corrective action enables you to address the asset issue, either by eliminating or replacing the asset.").
2. Create [Corrective action charges](https://servicenow-prod.fluidtopics.net/fFvlvjv76VDJIw9PhcuyZA "Create correction action charges to enable the expenses incurred to address a non-conformance and implement measures to help prevent its recurrence.").
3. Select Initiate Recall Campaign to enable Recall Campaign Phases and Phase \& Sub-phases.
* **[Importing impacted assets](https://servicenow-prod.fluidtopics.net/QnaGu9yRiEjWKREHFxzV~w)**   
  Recall campaign management enables you to import the impacted assets.
* **[Related lists for my campaigns](https://servicenow-prod.fluidtopics.net/ViaQESgNlV2lFDDV7VUS3g)**   
  In the workspace, you can use the My campaign related list to track information that is related to the campaign tasks, corrective action, and recall phases.