---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Create a product non-conformance case

# Create
a
product non-conformance
case {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create
a
non-conformance case task report for products that had an issue.

## Antes de Iniciar

Role required: Quality Issue Management Admin or Product Non-conformance Triager (sn_mfg_qm.product_non_conformance_case_triager)

## Procedimento

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListProduct Non Conformance CaseProduct Non Conformance Case Task.
2. Select New.
3. On the Product Non-conformance Case task form, fill in the fields.  
   For a description of the field values, see [Product non-conformance case task form](https://servicenow-prod.fluidtopics.net/LwqUdiW~62OyHKUdESq4xQ "The Product non-conformance case task form enables you to add the case task details.").
4. Select Save.
5. On the Product Non-conformance Case task form, fill in the Notes fields.  
   For a description of the field values, see [Product non-conformance case task form](https://servicenow-prod.fluidtopics.net/LwqUdiW~62OyHKUdESq4xQ "The Product non-conformance case task form enables you to add the case task details.").
6. **Opcional:** Select Discuss.  
   The Start a Sidebar discussion window is displayed.

   For a description
   of the field values, see [Discuss form](https://servicenow-prod.fluidtopics.net/_EgGo_MAW93zHM1eMn4fKw "The Start a Sidebar discussion form enables you to start a discussion.").
   Select a type of discussion
   * Select Start discussion.
   * Select Start private discussion.
   {#mco-product-non-conformance-case-task__ul_qbl_jn3_xhc}
7. Select Save.