---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Product details form

# Product details form {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The
Product non-conformance details form enables you to add the case
details.
{#mco-product-non-conformance-case-form__table_kvk_3tj_whc__entry__2}

| Field | Description |
|-|-|
| Number | Product non-conformance case task number that is automatically generated. The number starts with PNCC and incremented for every new report. |
| Issue severity | Severity of the non-conformance case from the options: * Critical * Major * Moderate * Minor {#mco-product-non-conformance-case-form__ul_lsz_syj_whc} |
| Priority | Priority of the non-conformance case. |
| Install Base | Install base item that has the issue. |
| Asset | Impacted asset. |
| State | State of the non-conformance case. * Draft * New * In progress * Closed complete * Closed canceled * Closed incomplete * Closed duplicate {#mco-product-non-conformance-case-form__ul_bw1_fbk_whc} |
| Complaint type | Complaint type. * Product * Location * Service * Delivery * Warranty * Installation {#mco-product-non-conformance-case-form__ul_p5m_gck_whc} |
| Issue type | Category of the non-conformance case, which helps classify the nature of the issue for accurate tracking and resolution. * Design * Process * Supplier * Material * Logistics * Documentation {#mco-product-non-conformance-case-form__ul_szq_r1k_whc} |
| Total estimated cost | Total estimated cost of the non-conformance case. |
| Total actual cost | Total actual cost of the non-conformance case. |
| Assignment group | Organizational units or teams responsible for handling specific tasks, cases, or issues. |
| Assigned to | User to whom the non-conformance case has been assigned. |
| Product quality investigation candidate | Option to display Product quality investigation. |
| Product quality investigation | Product quality investigation. |
| Short description | Short description on the non-conformance case. |
| Complaint details | Complaint details, if any. |
[Tabela 1. Product non-conformance case form fields]

{#mco-product-non-conformance-case-form__table_kvk_3tj_whc}
**Tarefas relacionadas**   

* [Create a product non-conformance case](https://servicenow-prod.fluidtopics.net/3u82Ss7qlLbe0wZVNJNERA "Create a non-conformance case for the products that have issue.")