Notes form
Notes form enables you to add the watch list details.
| Field | |
|---|---|
| Watch list | Add names of users who receive notifications and can view the case task. |
| Watch notes list | Add names of users who receive notifications and can view the work notes of the case task. |
| Work notes (Private) | Enter the work notes. |
| Additional comments (Customer visible) | Enter additional comments for customer, if any. |