---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Agents workspace

# Manufacturing Commercial Operations landing page (Agents workspace) {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Manufacturing Commercial Operations enables OEMs or manufacturers to use Agents workspace as a landing page to create sales promotion and recall campaigns. It also enables the agents to view, submit, review, and approve
claims.
Figura 1. MCO workspace landing page

The agent workspace landing page includes different sections and components.
{#mco-landing-page__table_w3j_mwg_zfc__entry__2}

| Tabs/Fields | Description |
|-|-|
| Active claims | Number of active claims that includes repair, recall, and sales promotion claims. |
| Last updated in 7 days | Recently updated claims. |
| Active recall campaigns | Active campaigns created and published by OEMs. |
| Active sales promotions | Active sales promotion campaigns created and published by OEMs. |
[Tabela 1. Components of the agent workspace landing page]

{#mco-landing-page__table_w3j_mwg_zfc}
**Conceitos relacionados**   

* [Set up Manufacturing Commercial Operations](https://servicenow-prod.fluidtopics.net/7o27exPOWvkSKe_y92_5VQ "Set up the Manufacturing Commercial Operations basic requirements.")
* [Set up sales promotion](https://servicenow-prod.fluidtopics.net/_ZoJ2Y8dmj_gFiBVpGAbKw "A sales promotion setup enables the manufacturers to configure the sales promotion details. It includes the promotion name, start and end date of the promotion, sales promotion type, and incentive details.")
* [Agent management](https://servicenow-prod.fluidtopics.net/YMtUQom_eDJBPr_rYEj9Wg "The workspace portal or the agent workspace enables the OEM or the manufacturers to create, view, and approve claims.")