---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Corrective actions

# Corrective actions {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Corrective action enables you to address the asset issue, either by eliminating or replacing the asset.

## Antes de Iniciar

Role required: sn_rcl_claim_mgmt.recall_manager

## Procedimento

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsRecall ManagementMy Campaigns.
2. Select the corresponding campaign record in which you want to create a corrective action.
3. Select Corrective Actions.
4. Select New.
5. On the corrective action form, fill in the fields.  
   For a description of the field values, see [Corrective action form](https://servicenow-prod.fluidtopics.net/~RhpA0Ez9ZOFpX0GOOLq2g "The corrective action form enables the OEM to address the asset issue, either by eliminating or replacing the asset.").
6. Select Save.  
   Ready to use option is displayed.  
   Nota:  
   Atleast one "In use" corrective action is required to initiate the recall campaign to In-progress.

   Corrective action must contain atleast one action charge line to move it to In use.
* **[Corrective action charges](https://servicenow-prod.fluidtopics.net/fFvlvjv76VDJIw9PhcuyZA)**   
  Create correction action charges to enable the expenses incurred to address a non-conformance and implement measures to help prevent its recurrence.
* **[Generate a part requirement](https://servicenow-prod.fluidtopics.net/X_yZs4~JByLQSI6ZBVqqvQ)**   
  Capture all the part requirements at the campaign level.