---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Create a CoPQ expense line

# Create a
CoPQ expense line {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create CoPQ (Cost of Poor Quality) expense line enables you to capture the actual
costs incurred due to poor
quality. These
costs
include
rework, scrap, warranty
claims,
or customer returns.

## Antes de Iniciar

Role required: Quality Issue Management Admin or product non-conformance submitter (sn_mfg_qm.product_non_conformance_submitter)

## Procedimento

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListProduct Non Conformance CaseCorrection ActionsCoPQ Expense Line.
2. Select New.
3. On the CoPQ Expense Line form, fill in the fields.  
   For a description of the field values, see [CoPQ expense line form](https://servicenow-prod.fluidtopics.net/sOArC~8EtKaFZxGi7TPXzQ "The CoPQ expense line form enables you to enter the expense line details for product non-conformance..").
4. Select Save.