Components installed

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Several types of components are installed with installation of the Manufacturing Commercial Operations application. These components include user roles, tables, plugins, ServiceNow Store applications, and business rules.

    Nota:
    The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

    Demo data is available for this feature.

    Roles installed

    User roles are assigned by the use case that is being supported. For each feature, there are both roles with view-only access and roles with various levels of interactive access.

    Tabela 1. Manufacturing Commercial Operations Core roles
    Role Contains roles
    sn_mfg_cmn.manufacturing_operations_admin
    • sn_sls_prm_clm_mgt.bulk_upload_admin
    • sn_sales_prm_mgmt.sales_promotion_manager
    • sn_mfg_cmn.input_set_writer
    • sn_labr_cmn.labr_admin
    • sn_repr_claim_mgmt.claim_admin
    • sn_sls_prm_clm_mgt.sales_promotion_claim
    • sn_rcl_claim_mgmt.adminsn_prd_pm.product_catalog_admin
    • sn_sales_prm_mgmt.sales_promotion_admin
    • sn_prm.enterprise_partner_admin
    • sn_dealer_mgmt.dealer_admin
    • sn_customerservice_manager
    • sn_claim_cmn.claims_agent
    • sn_prm.partner_ui
    • sn_repair_claim_mgmt.repair_pre_auth_admin
    sn_claim_cmn.claims_agent
    • sn_sales_prm_mgmt.sales_promotion_viewer
    • sn_prm.enterprise_partner_agent
    • sn_rcl_claim_mgmt.campaign.viewer
    • sn_customerservice_agent
    • sn_dealer_mgmt.dealer_viewer
    • sn_repr_claim_mgmt.navigation_menu
    • sn_prd_pm.product_catalog_viewer
    • sn_repr_claim_mgmt.claim_writer
    • sn_sls_prm_clm_mgt.sales_promotion_claim_writer
    • sn_mfg_cmn.navigation_menu
    • sn_repr_claim_mgmt.charge_creator
    • financial_mgmt_user
    • sn_repair_claim_mgmt.repair_pre_auth_viewer
    • sn_repr_claim_mgmt.pre_auth_navigation_menu
    sn_dealer_mgmt.dealer_service_advisor
    • sn_repr_claim_mgmt.claim_creator
    • sn_rcl_claim_mgmt.campaign.viewer
    • sn_customerservice.customer_case_manager
    • sn_prd_pm.external_product_viewer
    • sn_dealer_mgmt.dealer_viewer
    • sn_customerservice.requester
    • sn_prm.external_partner_associate
    • sn_repair_claim_mgmt.repair_pre_auth_admin
    • sn_repr_claim_mgmt.pre_auth_navigation_menu
    sn_dealer_mgmt.dealer_sales_agent
    • sn_dealer_mgmt.dealer_viewer
    • sn_prm.external_partner_associate
    • sn_sls_prm_clm_mgt.bulk_upload_creator
    • sn_sales_prm_mgmt.sales_promotion_viewer
    • sn_sls_prm_clm_mgt.sales_promotion_claim_creator
    • sn_customerservice.case_contributor_creator
    • sn_customerservice.requester
    sn_rcl_claim_mgmt.recall_manager sn_rcl_claim_mgmt.campaign.creator
    sn_sales_prm_mgmt.sales_promotion_manager
    • sn_sales_prm_mgmt.sales_promotion_creator
    • sn_sls_prm_clm_mgt.sales_promotion_claim_viewer
    • sn_customerservice.csm_workspace_user
    • sn_mfg_cmn.navigation_menu
    sn_dealer_mgmt.dealer_operations_admin
    • sn_prm.external_partner_manager
    • sn_sls_prm_clm_mgt.bulk_upload_admin
    • sn_dealer_mgmt.dealer_sales_agent
    • sn_dealer_mgmt.dealer_service_advisor
    sn_rcl_claim_mgmt.recall_phase_owner sn_rcl_claim_mgmt.campaign_phase.writer
    sn_claim_cmn.warranty_specialist
    • sn_customerservice_agentsn_dealer_mgmt.dealer_viewer
    • sn_repr_claim_mgmt.navigation_menu
    • sn_prd_pm.product_catalog_viewer
    • sn_mfg_cmn.navigation_menu
    • financial_mgmt_user
    • sn_repair_claim_mgmt.repair_pre_auth_writer
    • sn_repair_claim_mgmt.repair_pre_auth_charge_creator
    • sn_repair_claim_mgmt.claim_viewer
    • sn_repr_claim_mgmt.pre_auth_navigation_menu