---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Approve all claims

# Approve all claims {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

As an OEM claims
agent, approve all the claim request raised by the
dealer.

## Antes de Iniciar

Role required: manufacturing operations admin (sn_mfg_cmn.manufacturing_operations_admin) or claims agent (sn_claim_cmn.claims_agent)

## Procedimento

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsSales promotion.  
   Nota:  
   To create and navigate to the Review \& approve form, see [Create a sales promotion claim case](https://servicenow-prod.fluidtopics.net/g5RAxvFihRF21DbeiauLEw "Create a sales promotion claim case.").
2. Select Review \& approve from Activities.
3. Select
4. Add Notes.  
   All the claims are approved and Claim Summary activity is displayed.
5. Select Complete.
6. View the sales promotion claim summary details by selecting Claim Summary