---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Reviewing and approving the sales promotion claims

# Reviewing and approving the sales
promotion claims {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Agents workspace enables a claims agent to review and approve the sales promotion claims submitted by the dealer.
{#mco-approve-sales-promotion-claims__table_kbs_54c_5fc__entry__2}

|   |   |
|-|-|
| [Approve all claims](https://servicenow-prod.fluidtopics.net/3tuj5QqN0UHLjLTC3U7hLA "As an OEM claims agent, approve all the claim request raised by the dealer.") | Approve each claim case line. |
| [Reject a claims](https://servicenow-prod.fluidtopics.net/6xx0wBLlNt7yemKUDsDtyQ "Reject a claims that was raised by the dealer.") | Reject each claim case line. |
| [Partially approve a claims](https://servicenow-prod.fluidtopics.net/gRQqOo~ijWWQRFj_wmiVWQ "Partially approve a sales promotion claim by updating the approved amount, which is less than the claimed amount.") | Partially approve the claim case line. |
[ ]

{#mco-approve-sales-promotion-claims__table_kbs_54c_5fc}  
Nota:  
Review and approve activity is visible to the claims agent. All other activities are performed by the dealer sales agent.
* **[Approve all claims](https://servicenow-prod.fluidtopics.net/3tuj5QqN0UHLjLTC3U7hLA)**   
  As an OEM claims agent, approve all the claim request raised by the dealer.
* **[Reject a claims](https://servicenow-prod.fluidtopics.net/6xx0wBLlNt7yemKUDsDtyQ)**   
  Reject a claims that was raised by the dealer.
* **[Partially approve a claims](https://servicenow-prod.fluidtopics.net/gRQqOo~ijWWQRFj_wmiVWQ)**   
  Partially approve a sales promotion claim by updating the approved amount, which is less than the claimed amount.