---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Reviewing and approving repair claims

# Reviewing and
approving repair claims {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Agents portal or workspace enables you to review and approve the claims submitted by a dealer.

From
the Activities
menu,
select Review \& approve
.
{#mco-approve-repair-claims__table_djt_qnc_5fc__entry__2}

| Tasks | Description |
|-|-|
| [Reviewing and approving repair claims](https://servicenow-prod.fluidtopics.net/YKl8J1gu6on9JdwveXWb5g "Agents portal or workspace enables you to review and approve the claims submitted by a dealer.") | Approve all claim job expenses. |
| [Reject all claims](https://servicenow-prod.fluidtopics.net/Ll7Eb6rsOzlJSbDd0sjztw "Rejects all the claims job expenses raised by a dealer.") | Reject all claim job expenses. |
| [Partially approve a claim](https://servicenow-prod.fluidtopics.net/srATjHQBC_9DIT5VSEpDGw "As an OEM claims agent, partially approve the claims job expenses raised by a dealer.") | Partially approve the job claim expenses. |
| [Send back a claim](https://servicenow-prod.fluidtopics.net/RVRqBdrJcLHqhuqfmlcxcw "As an OEM claims agent, send back the claims request to the dealer for additional information.") | Send back the claim for additional information. |
[ ]

{#mco-approve-repair-claims__table_djt_qnc_5fc}
* **[Approve all claims](https://servicenow-prod.fluidtopics.net/w8SdSXzx9S33W6yXd5KRkQ)**   
  As an OEM claims agent, approve all the claim job expenses that were raised by a dealer.
* **[Reject all claims](https://servicenow-prod.fluidtopics.net/Ll7Eb6rsOzlJSbDd0sjztw)**   
  Rejects all the claims job expenses raised by a dealer.
* **[Partially approve a claim](https://servicenow-prod.fluidtopics.net/srATjHQBC_9DIT5VSEpDGw)**   
  As an OEM claims agent, partially approve the claims job expenses raised by a dealer.
* **[Send back a claim](https://servicenow-prod.fluidtopics.net/RVRqBdrJcLHqhuqfmlcxcw)**   
  As an OEM claims agent, send back the claims request to the dealer for additional information.