Manufacturing Commercial Operations Manufacturing Commercial Operations (MCO) features enables you to raise sale promotion and recall campaign and raise claim requests for repair.

Tabela 1. MCO core features

Features	Description
Sales promotion	The sales promotion framework provides OEMs with the tools to efficiently publish and manage promotional campaigns.
Recall campaign	A recall process is a systematic procedure initiated by Original Equipment Manufacturers (OEMs) to address defects or issues identified in their products after they have been distributed to customers.
Repair claims	In Repair claims, customers report product issues to the dealer, who diagnoses, repairs, and requests reimbursement for the work done.
Quality issue management	The Quality Issue Management (QIM) application enables manufacturers to capture, track, and resolve non conformances and quality investigations through structured, end-to-end workflows that improve quality control and compliance.