---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Dealer tables

# Dealer tables {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

This section explains the dealer tables in Manufacturing Commercial Operations.

## Dealer plugin {#dealer-tables__section_drv_gpx_t2c}

The dealer \[sn_dealer_mgmt\] feature adds or modifies the existing tables:

* Service Organization \[sn_customer_service_organization\]
* Business Location \[sn_csm_business_location\]
* Internal Business Location \[sn_csm_business_location_internal\]
* External Business Location \[sn_cms_business_location_external\]
* Service Organization member \[sn_cms_service_organization_member\]
* Service Organization External Staff \[sn_cms_svc_org_member_responsibility\]
* Channel Partner \[sn_prm_channel_partner\]
* Service Organization External Staff \[sn_csm_service_organization_external_staff\]
* User \[sys_user\]
{#dealer-tables__ul_g4v_n1m_52c}

The dealer plugin adds the following tables.
{#dealer-tables__table_ht5_lmw_t2c__entry__2}

| Table | Description |
|-|-|
| Dealer \[sn_dealer_mgmt_dealer\] | Stores the dealership records. |
| Service Organization \[sn_customer_service_organization\] | Stores records for service organizations, including business locations and internal business locations. A service organization provides the base framework that supports the customer value chain. The chain includes the internal and external service organization. For example, automobile manufacturers with multiple dealerships. |
| Business Location \[sn_csm_business_location\] | Stores business location records. A business location is a type of service organization. |
| Internal Business Location \[sn_csm_business_location_internal\] | Stores the internal business location records that are involved in providing goods and services. For example, stores and branches. |
| External Business Location \[sn_csm_business_location_external\] | Stores the external business location records that are involved in providing goods and services. For example, franchises and dealerships. |
| Channel Partner \[sn_prm_channel_partner\] | Stores the channel partner information such as name, contact details. |
| User \[sys_user\] | Stores the user records, such as user id and password. |
| Service Organization member \[sn_csm_service_organization_member\] | Stores records of the relation between the member and service organization. |
| Service Organization External Staff \[sn_csm_service_organization_external_staff\] | Stores records for the users who belong to external service organizations. |
| Service Organization Member Responsibility \[sn_csm_svc_org_member_responsibility\] | Configure the responsibilities of the staff working at service organizations or its extended entities. |
[Tabela 1. Table names for Dealer plugin]

{#dealer-tables__table_ht5_lmw_t2c}

To learn more about the Service Model Foundation, see [Configuring Customer Service Management](https://www.servicenow.com/docs/access?context=configure-customer-service&version=australia&pubname=australia-customer-service-management&ft:locale=en-US).