---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/manufacturing

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Create sold product or install base item for contract

# Create sold product or install base item for contract {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The
customer contracts and entitlements application uses the Sold Product Covered form to add sold products or install base items that are covered to the Customer Contracts and Entitlements entities.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

Sold products are products and components that have been sold to an account or a consumer and can have multiple contracts. An install base item is an instance of sold product that has been provisioned for an account or
consumer.

## Procedimento

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsMCO SetupInstall baseContracts.
2. Select New.
3. On the form, fill in the fields.  
   {#create-sold-product-covered__table_swx_w1h_4fc__entry__2}

   | Field | Description |
   |-|-|
   | Contract | Reference number of the associated service contract. |
   | Sold Product | Products that were sold to a customer. Nota: * The list of sold products is filtered based on the account related to the contract or entitlement. * If a product is added, the Install Base Items field is automatically removed. * If a product isn't listed, you can add it. Select New in the Sold Products window. For more information, see [Create a sold product](https://www.servicenow.com/docs/access?context=create-sold-item&version=australia&pubname=australia-customer-service-management&ft:locale=en-US). {#create-sold-product-covered__ul_iy2_stk_bzb} |
   | Install Base Item | The related install base item. Nota: * The list of sold products is filtered based on the account related to the contract or entitlement. * If an install base item is added, the Sold Product field is automatically removed. * If an install base item isn't listed, you can add it. Select New in the Install Base Item window. For more information, see [Create an install base item](https://servicenow-prod.fluidtopics.net/K5hwwgT1mCGs1tyVqnj6BA "Create an install base item that represents the instance of the product that has been configured for a customer The install base item enables you to track all the purchases that were made by a customer."). {#create-sold-product-covered__ul_wz2_stk_bzb} |
   | Date added | Date when the product is added to the entity. |
   | Date removed | Date until which the product is active on the entity. |
   [Tabela 1. Sold Product Covered form]

   {#create-sold-product-covered__table_swx_w1h_4fc}
4. Select Save.
{#create-sold-product-covered__steps_ccz_czg_4fc}