Summarize demands with demand summarization skill
Summarize demand records using the demand summarization skill. The skill reviews the demand fields and helps create a clear summary of the demand.
Antes de Iniciar
Importante:
This Now Assist skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see Now Assist skills, agents, and agentic workflows on by default.
Role required: it_demand_user, it_demand_manager, sn_ppm_read
If you have custom roles that require access to this skill, update the ACLs (access control lists) for those roles that require access. For more information, see Implement access control in Now Assist AI agents.
Procedimento
- Navigate to .
- Select a demand from the All Demands list.
- Navigate to the Details tab.
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Select the Summarize button to generate a summary of the demand.
Resultado
The summary generated by Now Assist is displayed in the summary card.
Nota:
Select the copy icon to copy the generated summary for further use.