--- sourceDocument: Australia Strategic Portfolio Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Strategic Portfolio Management ft:clusterId : - itbm bundleId : - itbm workflow : - Technology --- # Create an entity from a demand # Create an entity from a demand {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura Create an entity, such as a work item, from a demand so that you can track work on the demand. ## Antes de Iniciar A demand must have been created. For more information, see [Create a demand](https://servicenow-prod.fluidtopics.net/LPk2qGjO5PpBvV9f8vDaxg "Create demands to capture your strategic and operational requirements and centralize information for stakeholder assessment and prioritization."). The category and type of a demand and the applications you have installed determine the entity you can create from it. The available entity types and the applications you must have installed to be able to create them are listed in the following table. {#create-artifact-from-demand-from-dw__table_kyk_ycb_lhc__entry__2} | Entity | Required application | |-|-| | Enhancement, change, or defect | [Project Portfolio Suite](https://servicenow-prod.fluidtopics.net/l87MfZUrpuJRNg2t_B0BZg "ServiceNow Project Portfolio Management (PPM) provides a simplified, team-oriented approach to managing projects, portfolios, their resources and financials by combining several individual applications.") | | Agile Development entities (story or epic) | [Agile Development 2.0](https://servicenow-prod.fluidtopics.net/gga0oNl9eV22W~iuuhorLA "ServiceNow Agile Development 2.0 provides an agile software development environment for product-based or project-based efforts, using the Scrum framework. Implement a pure agile approach over the entire life cycle of a product, or a hybrid approach using agile methods within a traditional project structure.") | | Enterprise Agile Planning (EAP) entities (epic, feature, or capability) | [Strategic Planning](https://servicenow-prod.fluidtopics.net/qwV9e8pHhU83~R78EBa11w "Strategic Planning Workspace (SPW) enables you to manage enterprise strategy and goals, product feedback, portfolio planning, and enterprise agile planning for your organization. Evaluate product performance, align work with strategy, and scale your Agile framework from a single workspace.") | [ ] {#create-artifact-from-demand-from-dw__table_kyk_ycb_lhc} Role required: it_demand_manager Nota: The sn_apw_advanced.eap_user role is required to convert a demand to EAP entities. ## Procedimento 1. Open a demand from the home page of Next Experience for Demand Management. For more information, see [Access demands](https://servicenow-prod.fluidtopics.net/lAdpNN4eTzDika7SvvzGdA "Learn how to navigate to the Next Experience for Demand Management and open a demand from the All Demands page."). 2. Verify that the values in the Category and Type fields are appropriate for the entity you want to create. The options in the Type list change according to the category that you select. For more information, see [Demand form](https://servicenow-prod.fluidtopics.net/lIK3TCKgSRnC19tZJFeRFA "The demand form information is used to create a demand."). Nota: The Category and Type fields are set to read only when an entity is created from a demand. If you delete the created entity, these fields become editable again. 3. Select Save. 4. Create the entity by selecting the appropriate option from the More Actions option. Depending on the category and type of the demand, options related to the entity you can create become available. | Option | Description | | Create Project | This option appears if the Category field is set to Strategic and the Type field is set to Project. Creates a project that is associated with this demand. The number of the project record is displayed in the Project field. For more information, see [Data migrated from a demand to a created project](https://servicenow-prod.fluidtopics.net/5QXQW14PASts5H~YrUSyBQ "Data fields are migrated from a demand to a project when the project is created from the demand."). | | Create Enhancement | This option appears if the Category field is set to Strategic and the Type field is set to Enhancement. Creates an enhancement associated with this demand. Use enhancements to request improvements or new capabilities for existing features or services, for example, a request to add new UI elements. The number of the enhancement record is displayed in the Enhancement field. | | Create Epic | This option appears if the Category field is set to Strategic and the Type field is set to Epic. Creates an Agile Development 2.0 epic that is associated with this demand. A Demand reference field is created in the Agile Development 2.0 Epic form. | | Create Story | This option appears if the Category field is set to Strategic and the Type field is set to Story. Creates an Agile Development 2.0 story that is associated with this demand. A Demand reference field is created in the Agile Development 2.0 Story form. | | Create EAP Epic | This option appears if the Category field is set to Strategic and the Type field is set to EAP Epic. Creates an Enterprise Agile Planning (EAP) epic that is associated with this demand. A Converted from reference field is created in the EAP epic form. | | Create EAP Feature | This option appears if the Category field is set to Strategic and the Type field is set to EAP Feature. Creates an EAP feature that is associated with this demand. A Converted from reference field is created in the EAP feature form. | | Create EAP Capability | This option appears if the Category field is set to Strategic and the Type field is set to EAP Capability. Creates an EAP capability that is associated with this demand. A Converted from reference field is created in the EAP capability form. | | Create Change | This option appears if the Category field is set to Operational and the Type field is set to Change. Creates a change that is associated with this demand. The number of the change record is displayed in the Change field. | | Create Defect | This option appears if the Category field is set to Operational and the Type field is set to Defect. Creates a defect that is associated with this demand. The number of the defect record is displayed in the Defect field. | |-|-| {#create-artifact-from-demand-from-dw__choicetable_plg_zcm_plb} Nota: * For EAP entities, select the team that you want the EAP entity to be assigned to, in the Team field in the EAP Details section in the demand form. This field becomes read-only once the entity is created. * Alternatively, you can create an entity using the Confirm details and convert to selected entity playbook activity. For more information, see [Use Playbooks](https://servicenow-prod.fluidtopics.net/he1rhVODwqpr1qcNmKQ8mQ "Use a playbook to guide a demand through each stage of its life-cycle, from creating the initial brief to final approval and completion. Playbooks provide step-by-step activities within each stage, ensuring that all required information is captured and governance processes are followed."). {#create-artifact-from-demand-from-dw__ul_ivg_pqt_k3c} {#create-artifact-from-demand-from-dw__steps_bfc_bk1_j3c} **Tarefas relacionadas** * [Use Playbooks](https://servicenow-prod.fluidtopics.net/he1rhVODwqpr1qcNmKQ8mQ "Use a playbook to guide a demand through each stage of its life-cycle, from creating the initial brief to final approval and completion. Playbooks provide step-by-step activities within each stage, ensuring that all required information is captured and governance processes are followed.") **Referência relacionada** * [Demand default playbook stages and activities](https://servicenow-prod.fluidtopics.net/QcPLcowNnRWHGG3P7~TZow "The default demand playbook includes certain predefined stages and activities. These activities guide you through the demand life-cycle, from capturing the initial brief to completing the demand.")