Create API token in Jira Cloud for SPW Jira Integrations

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Create an API token for your Jira Cloud instance, which is later used to create a connection between Strategic Planning and Jira.

    Antes de Iniciar

    Create a child alias for Jira Spoke alias for SPW Jira Integrations.

    Role required: NA

    Por Que e Quando Desempenhar Esta Tarefa

    This task is performed outside ServiceNow instance.

    Importante:
    An Atlassian user account is required to generate the API token. After establishing the integration, any updates that are made in Strategic Planning Workspace will show up in Jira as done by this logged-in user. So, it is recommended that this account that is used to generate the PAT is either an admin or a placeholder user profile that is not used to make any updates in Jira once the integration is complete. If this user makes any updates in Jira, it may result in cyclic changes.

    Procedimento

    1. Log in to https://id.atlassian.com/manage-profile/security/api-tokens/ using your Atlassian credentials.
    2. Select Create API token.
    3. Enter a label for your API token.
      Choose a concise label that is easy to remember. For example SPW Integration
    4. Select Create.
    5. Copy the token displayed on the screen.
      Once you close the creation dialog, you will not be able to retrieve the token again. So ensure to store it securely. For example, in a password manager.

    O que Fazer Depois

    Use this API token as password while creating connection and credential for your Jira alias. See Create connection and credentials for SPW Jira Integrations.