---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Add and manage RIDAC records

# Add and manage RIDAC records {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Add a Risk, Issue, Decision, Action, or Request Change (RIDAC) record to your demand in the Next Experience for Demand Management. Adding RIDAC records enables you to keep a track of risks or issues during the demand life cycle and help in analyzing the outcome of a demand.

## Antes de Iniciar

Role required: it_demand_user, it_demand_manager

## Por Que e Quando Desempenhar Esta Tarefa

You can select the type of record you want to create, fill in the required details, and associate it to your demand. You can use the RIDAC page in Next Experience for Demand Management to view, add, manage, and evaluate all the RIDAC records.

For information about RIDAC records for demand management, see [RIDAC (Risk, Issue, Decision, Action, and Request Changes) records for a demand](https://servicenow-prod.fluidtopics.net/OJ9sdY2W5kHo7Rp6Ui0wYw "RIDAC is an acronym for Risk, Issue, Decision, Action, and Request Changes records. Create a risk for your demand that you can convert to other records during the demand life cycle. Track issues and avoid manual copying of relevant details in related records.").

## Procedimento

1. Open a demand from the home page of Next Experience for Demand Management.  
   For more information, see [Access demands](https://servicenow-prod.fluidtopics.net/lAdpNN4eTzDika7SvvzGdA "Learn how to navigate to the Next Experience for Demand Management and open a demand from the All Demands page.").
2. Select Details from the L-2 (level 2) navigation menu.
3. Select the required RIDAC tab.

   | Tab | Description |
   | Risks | Add risks to your demand to identify, evaluate, prioritize, and monitor risks. Risks can originate from a change of demand scope, cost, resource, and so on. |
   | Issues | Add issues to your demand to identify, analyze, and track issues. |
   | Decisions | Add a decision in response to a reported risk or an issue. |
   | Actions | Add an action to your demand to resolve an issue or risk or to decide. |
   | Request Changes | Add a change request to your demand in response to an action for an issue or risk. |
   |-|-|

   {#add-ridac-record-to-demand-in-dw__choicetable_syw_vsn_jvb}  
   Nota:  
   If the required RIDAC tab isn't visible, select More and then select the required RIDAC tab.
4. Add or edit a RIDAC record from the required RIDAC tab:  
   * To add a RIDAC record, select New.
   * To update the details of an existing RIDAC record, select the record.
   {#add-ridac-record-to-demand-in-dw__ul_zms_4dr_33c}
5. On the form, fill in the fields.  
   For field information, see:
   * [Create risk form](https://servicenow-prod.fluidtopics.net/AtaT7EdEEhCcUWglJ9K9Lg "The risk form information is used to create a risk for the demand.")
   * [Create issue form](https://servicenow-prod.fluidtopics.net/FxCa~ZG0Q1EK19kvsdq_~g "The issue form information is used to create an issue for the demand.")
   * [Create action form](https://servicenow-prod.fluidtopics.net/1L22o~Rr3Ak18uAtj4SoDA "The action form information is used to create an action for a demand.")
   * [Create decision form](https://servicenow-prod.fluidtopics.net/01VEa6tdMT02nUpNsaF9Vg "The decision form information is used to create a decision for a demand.")
   * [Create request change form](https://servicenow-prod.fluidtopics.net/PriYCJC4w~pQ3RzZ5~8CmQ "The request change form information is used to create a request change for a demand.")
   {#add-ridac-record-to-demand-in-dw__ul_ts5_lvp_z5b}
6. Select Save.  
   Nota:  
   To delete a RIDAC record, select Delete from the More Actions option in the RIDAC record form.  
   After completing your work on the RIDAC record, use the breadcrumb navigation to return to the required RIDAC tab.
{#add-ridac-record-to-demand-in-dw__steps_mdw_5mr_33c}