---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Resource management process

# Resource management process {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The resource plan is the key to understanding how resource management
works.
Importante:  
Resource plans in Resource Management will no longer be available for new customers from future releases.

You're encouraged to work on resource assignments which offers more flexibility using Resource Management Workspace or Project Workspace.

For more information about migrating from resource plans to resource assignments, see [Migration of resource plans, operational resource plans, and cost plans](https://servicenow-prod.fluidtopics.net/QAE91u6ZAbE4khqwOvZmHw "Migrate resource plans to resource assignments and the associated cost plans to attribute-based labor costs of your projects or demands and easily work on resource allocations using Project Workspace.").

A user with the resource_user role can be a resource requester. Project managers are used
as resource requesters in many examples because they typically have the resource_user role.

A resource requester [creates a resource plan](https://servicenow-prod.fluidtopics.net/tGIQ7oYhqwRM4mRA9aqFSA "You can create a resource plan from the Resource Management application for any task such as demand, project, project task, incident, problem, or change. You can edit and adjust the plan until you submit it for approval.") to request user or group resources for tasks. Any type of
task, such as a change request, a task in the Agile scrum process, or a project task can be
added to a [resource
plan](https://servicenow-prod.fluidtopics.net/0oxycyvtS_ftuGx503ZR9Q "Resource plans are the key element in resource management.").

After a resource plan is submitted, a resource manager reviews the plan, confirms the
resources, and finally allocates resources for the plan. If all parties agree, the resources
begin work.