---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Resource schedules

# Resource schedules {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Understand the default schedules used in Resource Management and learn how to create
your own custom schedules.  
Resource management uses a default schedule named Resource Management Schedule. The Resource Management Schedule has the following characteristics:

* Weekly on Weekdays
* Monday through Friday 08:00-12:00
* Monday through Friday 13:00-17:00
{#c_UsingResourceSchedules__ul_kr5_lzd_cp}

While planning a resource request for a resource plan, the user's schedule is considered to
calculate planned and requested hours, if all users in that resource plan have the same
schedule and that schedule is different from the resource management schedule.

## Default schedule {#c_UsingResourceSchedules__section_cmf_hlv_nsb}

The schedule assigned to each user can be understood using the following information on the user profile.

* Value provided in the Schedule field.
* Schedules provided in the Schedules related list, with the Context field set to Resource Management.

  This related list
  can be seen in the Resource Manager view of the user profile.

{#c_UsingResourceSchedules__ul_fnb_3jv_nsb}If there are no entries in the Schedules related list, the value provided for the Schedule field is used to determine the resource schedule. If the Schedule field is empty too, then the schedule specified in the Default Schedule Name (com.snc.resource_management.default_schedule) property is applied as the resource schedule. To understand how to modify this property value, see [Specify the default resource management schedule](https://servicenow-prod.fluidtopics.net/rkSj68rltSFwu~umVaISxw#t_SpecifyDefaultResourceMgmtSched "Choose the default schedule to be applied to your resources.").

## Custom schedules for resources {#ariaid-title2}

Check the default schedule associated to a resource and apply custom schedules to those
resources who require it.

If custom schedules are necessary, work with your administrator to create them. An administrator can create a schedule as per your requirements and assign it to the user. This custom schedule can also be assigned to other users as
appropriate.  
The value specified for the Schedule field on a user profile overrides the schedule specified in the Default Schedule Name property.  
Nota:  
The Time zone field of a schedule is recommended to be set to Floating.

If necessary, the administrator can create a hierarchy of schedules. This is useful if you want users to have a primary schedule such as Monday-Friday 8:00-17:00 and a secondary schedule such as Saturday-Sunday 12:00-16:00. See [Custom schedule hierarchy](https://servicenow-prod.fluidtopics.net/rkSj68rltSFwu~umVaISxw#c_CustomSchedulesForUserResources__section_hks_2lv_nsb).

### Custom schedule hierarchy {#c_CustomSchedulesForUserResources__section_hks_2lv_nsb}

To create a schedule hierarchy for any user, use the Schedules related list. Create a schedule and within the new schedule, define the type, dates, and repeat schedule using the Schedule Entries related list.

For example, Alene's usual schedule is 8-5 weekdays, which is specified in the
Schedule field of their user profile. On top of the usual work,
Alene also has to attend a site check every Saturday. The schedule for this appointment can
be created from the Schedules related list.  
Figura 1. Custom schedule hierarchy example  
Figura 2. Schedule entry within a custom schedule

## Specify the default resource management schedule {#ariaid-title3}

Choose the default schedule to be applied to your resources.

### Antes de Iniciar

Role required: it_pps_admin

### Por Que e Quando Desempenhar Esta Tarefa

The base system uses Resource Management Schedule. You can change the default
schedule at any time by using the Default Schedule Name
property.

### Procedimento

1. Navigate to AllSystem SchedulerSchedulesSchedules.
2. Review the schedules and copy the Name of the schedule that you want to use.
3. Navigate to Project AdministrationSettingsProperties - Resource.
4. In the Default Schedule Name property field, paste the name of the schedule that you identified in step 2.