---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# PPM Virtual Agent conversation flows

# PPM Virtual Agent conversation flows {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Virtual Agent for PPM provides several predefined topic conversations to enable project
managers to gather information on their business-related tasks.

The following predefined topic conversations are available to view if you have the
it_project_manager role.

Project and task status
:   Project and task-related information like active projects, projects that are in the red
    state, projects due to end in the near future, and projects with overdue tasks and milestones.
    This information helps you track and plan projects per set milestones.

Resources
:   Resource-related information such as resource plans containing actual hours greater than
    allocated hours, or unallocated resource plans that are due to start in the coming week or have
    an extension requested. You can then manage resources and act on resource plans that are not
    progressing as planned.

Financials
:   Finance-related information such as projects where the estimate at completion amount is
    greater than the planned cost or projects where the estimate at completion amount is greater
    than the budget amount. This information helps you understand the financial performance of your
    projects.

RIDAC
:   RIDAC (Risks, Issues, Decisions, Actions, and Request Changes) related information like
    projects with absolute or high probability risks due in the coming week, or projects with
    critical or high probability issues and actions due in the current week. This information helps
    you analyze and identify patterns, trends, and probable resolution for planning future
    projects.

Data quality
:   Quality-related information like projects that do not have a business case, strategy,
    program, or portfolio assigned to them. This information helps you evaluate projects that are
    not aligned to any strategy, business case, program, or portfolio.
**Conceitos relacionados**   

* [Reusable PPM Virtual Agent topic blocks](https://servicenow-prod.fluidtopics.net/f886WXQBH~RpM7Mn9CkJDQ "Create and reuse topics blocks to simplify the topic authoring and maintenance process. Topic blocks enable you to reuse standard procedures across conversation topics.")  
**Tarefas relacionadas**   

* [Install Virtual Agent for PPM](https://servicenow-prod.fluidtopics.net/PiGk0flg98YdOG4jH8aJlw "Install Virtual Agent for PPM from the ServiceNow store.")
* [Enable Virtual Agent for PPM](https://servicenow-prod.fluidtopics.net/DzbQyvdCquFt17iYGFze3A "Enable Virtual Agent for PPM to start chatting with the Virtual Agent.")