---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Install Virtual Agent for PPM

# Install Virtual Agent for PPM {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Install Virtual Agent for PPM from the ServiceNow store.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

To install Virtual Agent for PPM, activate the following plugins:
{#activate-ppm-va__simpletable_z51_tlb_mmb__entry__2}

| Name | Description |
|-|-|
| PPM Standard (com.snc.financial_planning_pmo) | Activates the PPM Standard basic plugin for the PPM (Project Portfolio Management) applications. |
| Glide Virtual Agent (com.glide.cs.chatbot) | Activates the Virtual Agent framework and other necessary plugins. |
| Virtual Agent for PPM (com.sn_ppm_va) | Activates a conversational bot platform for providing user assistance through conversations within a messaging interface for PPM. |
[ ]

{#activate-ppm-va__simpletable_z51_tlb_mmb}

## Procedimento

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the application using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find an application, you may have to request it from ServiceNow store.

   Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version
   history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).
3. Select Install.
4. In the Application installation dialog box, review the application dependencies.  
   Dependent plugins and applications are listed if they will be installed, are
   currently installed, or need to be installed. If there are any plugins or
   applications that need to be installed, you must install them before you can
   install Virtual Agent for PPM.
5. **Opcional:** If demo data is available and you want to install it, selectLoad demo data.  
   Demo data comprises sample records that describe application features for common use cases. Load demo data when you first install the application on a development or test instance.  
   Importante:  
   If you don't load the demo data during installation, it's unavailable to load later.
6. Select Install.
{#activate-ppm-va__steps_esr_jmb_mmb}
**Conceitos relacionados**   

* [Virtual Agent for PPM](https://servicenow-prod.fluidtopics.net/ybt~jbDZjaMir747fIeWgA "ServiceNow Virtual Agent for PPM enables project managers to get quick answers to business-related queries by interacting with a virtual agent through various messaging services.")
* [PPM Virtual Agent conversation flows](https://servicenow-prod.fluidtopics.net/4VKDaBR1NJQLLdqC70d_~Q "Virtual Agent for PPM provides several predefined topic conversations to enable project managers to gather information on their business-related tasks.")
* [Reusable PPM Virtual Agent topic blocks](https://servicenow-prod.fluidtopics.net/f886WXQBH~RpM7Mn9CkJDQ "Create and reuse topics blocks to simplify the topic authoring and maintenance process. Topic blocks enable you to reuse standard procedures across conversation topics.")  
**Tarefas relacionadas**   

* [Enable Virtual Agent for PPM](https://servicenow-prod.fluidtopics.net/DzbQyvdCquFt17iYGFze3A "Enable Virtual Agent for PPM to start chatting with the Virtual Agent.")