---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Next Experience for Demand Management in Portfolio Planning

# Next Experience for Demand Management in Portfolio Planning {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Create, evaluate, and prioritize demands throughout the demand life-cycle using Next Experience for Demand Management.

Next Experience for Demand Management gives organizations and teams a structured way to capture, assess, and prioritize different types of work before committing to execution. Using Next Experience for Demand Management, demand managers can review incoming requests, assess business cases and capacity, estimate costs, evaluate risks, and decide which demands are worth moving forward. Playbooks allow teams to define
different governance processes as well.

Next Experience for Demand Management comes with the Playbook, Details, and Docs pages and is available for users with the Strategic Portfolio Management (SPM) Standard license.  
Key benefits of Next Experience for Demand Management:

* Consistent demand intake and evaluation process - Next Experience for Demand Management enables a structured workflow where each demand progresses through defined evaluation stages such as intake, capacity and assessment, financial assessment, and approval.
* Centralized visibility into demand information - Next Experience for Demand Management provides a single interface to view all demands and their associated details such as business cases, capacity, and financials. This feature eliminates the need to cross-reference multiple forms, modules, or applications to compile a complete picture of a demand.
* Playbook-guided demand life-cycle - Playbooks define the sequence of stages and activities that a demand must go through such as creation, planning, assessment, and approval. Each stage contains a set of prescribed activities that must be completed before the demand transitions to the next stages. Using playbooks, you can define your own processes according to your requirements.
* Consolidated data for demand prioritization - Next Experience for Demand Management provides demand details, capacity and risk assessment outputs, financial summaries, and progress indicators in a unified view. This feature helps demand managers to compare, rank, and prioritize demands based on any defined criteria of an organization.
* AI system integration through playbook activities - The AI playbook enables the association of AI systems to a demand through a playbook activity. This feature enables demand managers to associate a demand with an AI system from directly within the demand workflow.
{#demand-workspace-ppw__ul_yjg_rrz_d3c}

## Get started {#demand-workspace-ppw__section_zgz_2vl_2tb}

|-|-|
| [ExploreLearn about Next Experience for Demand Management features and business value.](https://servicenow-prod.fluidtopics.net/3u96eO4HwollfGoaWT78Fw "Next Experience for Demand Management helps you to create, evaluate, and prioritize demands, throughout the demand life-cycle.") | [ConfigureLearn how to configure Next Experience for Demand Management.](https://servicenow-prod.fluidtopics.net/~sMpz3s5sl~MKVRY0akvdw "Configure your Next Experience for Demand Management to assess and promote demands to projects, enhancements, changes, defects, or Enterprise Agile Planning (EAP) entities.") |
| [UseCreate and manage demands, use playbooks, and manage financials and resources.](https://servicenow-prod.fluidtopics.net/F1KFWOOrzNknV3G50BGdWQ "Next Experience for Demand Management features support end-to-end planning and management of your demands.") | [ReferenceGet details about demand components like roles, tables, properties, forms, and lists.](https://servicenow-prod.fluidtopics.net/oVzYwMQAVv2C_~IMBVuD8g "Reference information to provide additional details about Next Experience for Demand Management such as the fields, user roles, tables, and multicurrency.") |
[ ]

{#demand-workspace-ppw__table_is2_hh1_dzb}

## Troubleshoot and get help {#demand-workspace-ppw__section_lg1_cgj_4rb}

* Ask or answer questions in the [Strategic Portfolio Management forum on the ServiceNow Community](https://community.servicenow.com/community?id=community_forum&sys_id=7d291a2ddbd897c068c1fb651f9619da)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
{#demand-workspace-ppw__ul_mzf_dvx_nrb}