---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Create and manage demand tasks

# Create and manage demand tasks {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create tasks for a demand to delegate cost, effort, risk, and benefit assessment activities. Assign a resource or group to the demand task to track the actual time and effort spent on performing the specified
activities.

## Antes de Iniciar

Role required: it_demand_manager

## Por Que e Quando Desempenhar Esta Tarefa

You create demand tasks to plan the work for demands rather than for the target work entity such as a project, change, defect, or enhancement. The resources assigned to a demand task can submit the time spent on it using a time card.  
Nota:  
If you're creating a demand task with the PPM Standard Multicurrency (com.snc.ppm_multicurrency) plugin activated and Demand Currency view enabled, additional fields are available. For more information about the fields that are available only in the Demand Currency view, see [Multicurrency in Next Experience for Demand Management reference](https://servicenow-prod.fluidtopics.net/CVMaHFXAd0jenvMW5emfBg "The multicurrency features in Next Experience for Demand Management enable you to manage and track demand financials in multiple currencies. This section provides field references and explains how cost and benefit plan updates recalculate values in demand currency.").

For more information about demand tasks, see [Demand tasks](https://servicenow-prod.fluidtopics.net/ufiM70YvDsVJEhVZf1UB~g "A demand task is a unit of work created within a demand to break down initial planning activities before converting the demand into an entity.").

## Procedimento

1. Open a demand from the home page of Next Experience for Demand Management.  
   For more information, see [Access demands](https://servicenow-prod.fluidtopics.net/PRO2lxHmHqiAtXRk2iiirQ "Learn how to navigate to the Next Experience for Demand Management and open a demand from the All Demands page.").
2. Select Details from the L-2 (level 2) navigation menu.
3. Select Demand Tasks.  
   Nota:  
   If the Demand Tasks tab isn't visible, select More and then select Demand Tasks.
4. Add or edit a demand task from the Demand Tasks tab:  
   * To add a demand task, select New.
   * To update the details of an existing demand task, select the record.
   {#create-and-manage-demand-tasks-ppw__ul_zms_4dr_33c}
5. On the Create New Demand Task form, fill in the fields.  
   For a description of the field names, see [Create demand task form](https://servicenow-prod.fluidtopics.net/_28yPXkIFnrhphZQu4CuGg "The demand task form information is used to create a demand task for the demand.").
6. Select Save.  
   Nota:  
   * To delete a demand task, select the record and select Delete from the More Actions option.
   * Alternatively, you can create, edit, or delete demand tasks using the Add demand tasks playbook activity. For more information, see [Use Playbooks](https://servicenow-prod.fluidtopics.net/UjPV2dpm0QTfnY2xtpB~4w "Use a playbook to guide a demand through each stage of its life-cycle, from creating the initial brief to final approval and completion. Playbooks provide step-by-step activities within each stage, ensuring that all required information is captured and governance processes are followed.").
   {#create-and-manage-demand-tasks-ppw__ul_fvv_kzr_k3c}  
   After completing your work on the demand task, use the breadcrumb navigation to return to the Demand Tasks tab.
{#create-and-manage-demand-tasks-ppw__steps_x3h_cb2_m3c}
**Tarefas relacionadas**   

* [Use Playbooks](https://servicenow-prod.fluidtopics.net/UjPV2dpm0QTfnY2xtpB~4w "Use a playbook to guide a demand through each stage of its life-cycle, from creating the initial brief to final approval and completion. Playbooks provide step-by-step activities within each stage, ensuring that all required information is captured and governance processes are followed.")  
**Referência relacionada**   

* [Demand default playbook stages and activities](https://servicenow-prod.fluidtopics.net/Q_yYHJAjnmvz2X2ym8d97w "The default demand playbook includes certain predefined stages and activities. These activities guide you through the demand life-cycle, from capturing the initial brief to completing the demand.")
* [Create demand task form](https://servicenow-prod.fluidtopics.net/_28yPXkIFnrhphZQu4CuGg "The demand task form information is used to create a demand task for the demand.")