---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Enable conversational demand creation using Now Assist in Virtual Agent

# Enable conversational demand creation using Now Assist in Virtual Agent {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Activate the required skills and learn about required configuration to enable creating a demand through Agent assist in Virtual Agent using the conversational experience.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Navigate to AllNow Assist AdminSkills.
2. Select the Platform category.
3. On the Now Assist Multi-Turn Catalog Ordering skill card, select Turn on.

## O que Fazer Depois

* Ensure that AI Search is installed and provisioned for your instance. Navigate to AllAI SearchAI Search Status
* Set up Now Assist in Virtual Agent. See [Configuring assistants overview](https://www.servicenow.com/docs/access?context=configure-now-assist-va&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US).
* You can add or modify the question prompts to be asked by Agent assist in Virtual Agent while creating a demand for the user. See [Configure the questions for demand creation in Now Assist for Strategic Portfolio Management (SPM)](https://servicenow-prod.fluidtopics.net/8EXHtLS5FXzN_eLk49y7bQ "Add a new or modify an existing question for Now Assist in Virtual Agent while creating a demand in the Now Assist for Strategic Portfolio Management (SPM) application.").

{#configure-conversational-demand-creation-experience__ul_jrg_qnw_1fc}