---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Financial Management Level 2 Costing -- Business Services dashboard - Legacy

# Financial Management Level 2 Costing -- Business Services dashboard - Legacy {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Level 2 Costing -- Business Services dashboard provides an executive view into the cost of enabling a business service and aligning it to the business capabilities of an enterprise. The dashboard provides visibility on the
cost of supporting a business service and helps understand the cost of the business services driven by the business units.  
Importante:  
This feature is available only when you own an ITBM Analyst license.

The dashboard is based on Level 2 Costing -- Business Services cost model that aligns business
services to business units. Therefore, you can track the service cost for each business unit.
Figura 1. Level 2 Costing -- Business Services dashboard

## End user and roles {#financial-mgmt-level2-costing-business-services__section_upb_qj4_2fb}

{#financial-mgmt-level2-costing-business-services__table_ov2_tj4_2fb__entry__2}

| End user and goal | Required role |
|-|-|
| Financial Modeling Analyst: To track the total spend of business applications. Administrator: To track the amount spent on a business service aligned to each business unit. | cost_transparency_admin |
| Financial Modeling Analyst: To track the total spend of business applications. Analyst: To predict the future total cost of business service based on its past trend. Requires to constantly realign the business service with the customer needs and the organizational goals. | cost_transparency_analyst |
[ ]

{#financial-mgmt-level2-costing-business-services__table_ov2_tj4_2fb}

## Indicators {#financial-mgmt-level2-costing-business-services__section_nm4_hk4_2fb}

Total Expenses Fiscal Quarterly -- Business Service Cost Model
:   The indicator collects fiscal quarterly total cost data for the Business Services and
    Business Unit of the Level 2 Costing -- Business Services cost model.

Total Expenses Fiscal Quarterly Breakdowns -- Business Service Cost Model
:   The indicator collects fiscal quarterly cost allocation aggregated data that is rolled up
    from the Business Service to the Business Unit of the level 2 cost model.

## Breakdowns {#financial-mgmt-level2-costing-business-services__section_yfw_qk4_2fb}

* Business unit.
* Business service.
{#financial-mgmt-level2-costing-business-services__ul_ulw_dl4_2fb}

## Data visualizations {#financial-mgmt-level2-costing-business-services__section_t5q_fl4_2fb}

{#financial-mgmt-level2-costing-business-services__table_xvt_hl4_2fb__entry__3}

| Title | Type | Description |
|-|-|-|
| Business Services with Drivers | Bar | Displays the total amount spent on business services stacked by buckets from which the amount is allocated. |
| Average Enterprise Cost per Workstation | Spline | Displays the trend of average unit cost per workstation for the last four quarters. |
| Average Enterprise Cost per CPU | Spline | Displays the trend of average unit cost per CPU. |
| Business Unit -- Business Service | Pivot | Gives a tabular view of the amount breakup spent by the business units on the business services for the last four quarters. |
[ ]

{#financial-mgmt-level2-costing-business-services__table_xvt_hl4_2fb}