---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Define a service catalog statement item

# Define a service catalog statement item {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 30 de jun. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

A business service can be represented by a service catalog category or a catalog
item. When a service request from the service catalog is fulfilled, the price listed for the
service in the service catalog item is captured as the cost of the statement item for a
fiscal period.

## Antes de Iniciar

Role required: service_charging_analyst  
Importante:  
This feature is available only when you own an ITBM Analyst
license.

## Procedimento

1. Navigate to AllFinancial ChargingAdministrationStatement Items.
2. Click New.
3. Click Service Catalog Statement Item.
4. On the form, fill in the fields.  
   {#define-service-catalog-statmt-item__table_yql_3gn_tz__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the service catalog statement item. |
   | Business Service | Business service that uses the statement item as a configured item. You can [create a service](https://www.servicenow.com/docs/access?context=create-or-modify-SPM2-services&version=australia&pubname=australia-it-service-management&ft:locale=en-US). |
   | Catalog | Catalog on which the statement item should be reported. Shows the list of catalogs in the system. |
   | Category | Catalog items under the selected Category that are used for reporting the consumption details. |
   | Catalog item | Catalog items under the selected Catalog and Category for which the consumption is reported. |
   | Active | Check box to make the service catalog statement item active. |
   | Fiscal Unit | Fiscal unit should be a month, quarter, or a period based on the fiscal calendar for which the statement item is generated. |
   | Description | Short description of the statement item. |
   [Tabela 1. Service Catalog Statement Item form]

   {#define-service-catalog-statmt-item__table_yql_3gn_tz} {#define-service-catalog-statmt-item__table_lxt_zxh_fdc__entry__2}

   | Field | Description |
   |-|-|
   | Service owner | User who owns the business service and who views the service catalog statement items. A service owner can manage the showback items, view the unit cost, cost recovery based on consumption, and set unit price, discount, or surcharge to the showback item. |
   | Pricing policy | Pricing policy can be for the statement item at any of the following levels: * Statement item level: The adjusted price reflects at the statement item level. * Statement item breakdown level: The adjusted price reflects at the statement item breakdown level. * Catalog item level: The adjusted price reflects at the individual catalog item level in the expense lines. {#define-service-catalog-statmt-item__ul_a5r_cyh_fdc} |
   | Pricing policy method | Price adjustment based on a percentage of the average unit cost of the catalog item. Or, overriding the average unit cost by unit price pricing policy method. Nota: If the pricing policy is at catalog item level, then you can opt for percentage-based pricing policy method. |
   [Tabela 2. Service Charging section of the Service Catalog Statement Item form]

   {#define-service-catalog-statmt-item__table_lxt_zxh_fdc}
5. Click Submit.
6. To generate charge lines for the service catalog statement item, click Generate Charge Lines.
   1. To generate the charge lines, enter the fiscal period.  
      Nota:  
      Charge lines for a service catalog statement item are generated
      based on the preconfigured Opened (system property value is
      opened_at) date field in the Requested Items table. The dates of
      the requested items that fall within the fiscal period are
      considered for generating the charge lines. However, as a
      service charging analyst you can configure the system property
      (com.snc.showback.catalog.consumed_date) value to a date field
      of your choice in the Requested Items (sc_req_item) table.
   2. Click OK.
   {#define-service-catalog-statmt-item__substeps_jww_fjn_tz}
7. To save the updated record, click Update.
8. To delete a record, click Delete.

## O que Fazer Depois

To [create breakdown records for the service catalog statement item](https://servicenow-prod.fluidtopics.net/s8gNvpEyms4vrxJ41Iok4Q "Create service catalog breakdowns by fragmenting the service catalog category of the business service to its catalog item components into a more detailed level."), click
New in the Service Catalog Breakdowns related list.
* **[Create service catalog breakdowns](https://servicenow-prod.fluidtopics.net/s8gNvpEyms4vrxJ41Iok4Q)**   
  Create service catalog breakdowns by fragmenting the service catalog category of the business service to its catalog item components into a more detailed level.