---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-business-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Demand tasks

# Demand tasks {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

A demand task is a unit of work, created within a demand, to break down initial planning
activities before converting the demand into a project, change, enhancement, or
defect.

You can [create a demand task](https://servicenow-prod.fluidtopics.net/RUvxqZ5P54EePimSeA3zbw "Create tasks for a demand to delegate cost, effort, risk, and benefit assessment activities. Assign a resource or group to the demand task to track the actual time and effort spent on performing the specified activities.") from the Demand Tasks related list to delegate activities that are helpful for assessing demand feasibility. Demand tasks differ from
project tasks in the following aspects:

* Planned dates, actual dates, and original dates are part of project tasks not demand tasks.
* The due date indicates the date on which the task is targeted for completion and doesn't affect the demand workflow. Project tasks, however, affect the project completion dates if the planned dates and actual dates are changed.
* Don't support the creation of nested demand tasks.
* Don't support task constraints such as the settings Start ASAP and Start on a specific date.
* Don't support an execution type such as Agile, Waterfall, or Hybrid.

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## Resource assignment {#demand-task__section_hbh_4gn_jhb}

Assign resources for a demand task using the Assigned to, Additional Assignee list, and Assignment Group fields. Don't create and use resource assignments to
allocate resources or groups to a demand task or submit the time spent on the demand. If you associate a resource assignment with a demand task, the associated resource plan isn't transferred to the work entity created from that
demand.

The resource assignments aren't associated with the demand by default. Make sure that you don't use the resource assignments that you created for the future work entity created from the demand to submit the time spent on a
demand.

When you submit a time card for a demand, the time and cost incurred aren't transferred to the work entity created from the demand. The time and cost remain within the demand as the demand cost and effort.

Resources assigned to a demand task can submit the time spent on it using a time card. For more information, see [Submit a time card for a demand task](https://servicenow-prod.fluidtopics.net/z07IxCig2wIJKEI1D9yfxw "The resources assigned to a demand task create and submit a time card or time sheet to record the time spent on a demand task. The reported hours are used to calculate the actual cost and effort for a demand task.").

## Actual cost and effort for a demand task {#demand-task__section_sf3_sgn_jhb}

The actual effort of the work performed on the demand task is derived from the time card. The actual cost is derived from the hourly resource rate defined in the rate model, default labor rate, or default system property. The
actual cost and effort for a demand task are then rolled up to derive the actual cost and effort for the associated demand. For more information, see [Actual cost and effort calculation for a demand and demand task](https://servicenow-prod.fluidtopics.net/DwYazVoKyQ2qNxah7WZlEg "The actual cost and effort are realized cost incurred and time spent for the work performed on a demand and demand task during a specific time period. Actual cost and effort are calculated based on the approved time cards and hourly rate for the resources and vary based on how the hourly rate for the resource is derived.").

## Add work items to a Demand {#demand-task__section_utr_whn_jhb}

Based on the selected demand task category and role assigned to you, you can use the demand
task form to:

* [Add a cost plan to a Demand](https://servicenow-prod.fluidtopics.net/VrQZaER8BuJg~R0j61POfg "Create a cost plan to specify the unit cost of a cost type for a fiscal period. Project cost plans capture the costs of projects.")
* [Add a resource assignment to a Demand](https://servicenow-prod.fluidtopics.net/qHF15d6UFJxyw698CjSgsA "As a resource requester, find the availability of the resources, and create and manage the resource assignments for a demand.")
* [Add a benefit plan to a Demand](https://servicenow-prod.fluidtopics.net/MrmGgszCtQ9jMWU6SdtuKg "Demand benefit plans capture the potential benefits accrued by the demand when the demand is executed. Create a monetary benefit plan to specify the estimated benefit in a category for a fiscal period.")
* [Add risks to a Demand](https://servicenow-prod.fluidtopics.net/7ve1IyK5wvzj4040juI_cQ "The demand manager typically works with a business relationship manager to identify stakeholders and elicit requirements, risks, and other important information.")
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